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Freight Admin Agent

Job details
Posting date: 31 March 2026
Hours: Full time
Closing date: 30 April 2026
Location: TW4 6JQ
Remote working: On-site only
Company: 7 Star Consultancy Limited
Job type: Contract
Job reference:

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Summary

We have a client who is looking for a Freight Admin Agent, role is based in the Heathrow area.

*** Customer Service experience is essential for this role! ***

Daily Tasks

•Assisting customers with inquiries, resolving any issues and providing updates when required. Arranging collections and deliveries of customers cargo.

•Processing inbound/outbound flights and coordinating with airline carriers. Liaising with inhouse departments; transport, reception, warehouse.

•Ensure all documentation and recordkeeping is accurately maintained and meets regulatory shipping requirements and company policies.

Requirements

• Excellent verbal and written communication skills in the english language

•Great attention to detail and organisation skills

•Basic IT skills required to process shipements using inhouse software

•Multi-task and work under pressure to meet customer demands

•Air cargo industry knowledge is an bonus

• Shift work which includes nights, weekends, and public holidays,

• Must provide 5-year full working history, eligibility to work in the UK and CRC.


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