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Business Support Assistant

Job details
Posting date: 30 March 2026
Salary: £14.13 per hour
Hours: Full time
Closing date: 29 April 2026
Location: Usk, Monmouthshire
Remote working: On-site only
Company: Nations Recruitment
Job type: Contract
Job reference:

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Summary

Job Category : Admin & Clerical
Location: County Hall, Usk, Monmouthshire, NP151GA,
Monmouthshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.13 per hour


initially 5 days office then hybrid mix but must be flexible
5 weeks in office training then mix of office and home currently.
MUST drive and live within 30 mins drive of the office, v varied role and friendly team environment. ONE weeks notice pls.

The Purpose of this Role:-
The business support function in Childrens� Services comprises of a team of highly skilled colleagues who are committed to deliver a a flexible and resilient business support service, capable of responding quickly and positively in line with circumstances and demand.
We are always seeking to improve our processes and offering to our social work colleagues and consequently seek out a variety of mediums and methods to achieve this. In being a part of this team you make up an important part of the bigger team and in doing so, help to make a difference to childrens� lives through the support provided.

In line with the needs of the service this role will involve regular presence with the teams at the office location.
Your responsibilities are to:-


Administration
• Responsible for timely and professional managing of incoming and outgoing correspondence from the social work teams (e.g. letters, emails, mail merges and verbal communications)
• Responsible for storing information correctly e.g file management of paper and electronic notes and records
• Gather information and copy to respond to Data Protection Subject Access requests (DSARs)
• General minute taking as requested ie: strategy meetings, which very occasionally may include travelling to meetings across and outside of the County
• Responsible for administrative tasks e.g. photocopying, scanning, printing, room bookings, transport and hotel bookings etc.
• Data base validation, reporting and updating databases as we move from one system to another
• Booking meetings, diary management and sending meeting invites and corresponding minutes
• Responsible for maintaining supplies and stock control (e.g. Stationary)
• Conduct timely �file audits� to ensure that Children�s files have appropriate documentation prior to transfer to the next team
• Adhoc administrative tasks to meet service requirements as requested

Experience
Recent and relevant experience of working within an administrative environment.
Experience of organising and facilitating meetings including minute taking and experience of organising diaries.
Experience of developing and maintaining administrative systems
Have experience of managing systems and data for record keeping, collation of information and statistics.

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