Child Health Senior Administrative Assistant
| Posting date: | 30 March 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 13 April 2026 |
| Location: | Willerby, HU10 6ED |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9338-26-0162 |
Summary
The Senior Administrative Assistant provides comprehensive administrative and data support to the Child Health Information Service (CHIS) across Hull, East Riding and Northeast Lincolnshire, supporting the delivery of national child health programmes including immunisations and screening. Working as a senior member of the administrative team, the post holder will undertake more complex data processing and validation tasks, support call and recall systems, respond to detailed enquiries from healthcare professionals and parents/carers, and assist with the monitoring of data quality and performance standards. The role includes providing day-to-day guidance to Band 2 staff, supporting workflow coordination, and ensuring adherence to standard operating procedures, information governance, and safeguarding policies. The post holder is expected to work independently within established procedures, prioritise workload effectively, and contribute to continuous service improvement to support positive health outcomes for children and young people. Accurately process, validate and maintain complex child health records on electronic information systems. Monitor and support call and recall systems for immunisations and screening programmes, ensuring performance targets are met. Investigate and resolve data discrepancies, escalating issues where necessary. Respond to detailed or non-routine enquiries from healthcare professionals, parents/carers and partner organisations. Provide day-to-day guidance and support to Band 2 administrative staff, assisting with training and induction where required. Allocate and prioritise team workload to ensure deadlines and service standards are achieved. Support data quality audits and contribute to performance reporting as directed. Prepare and distribute correspondence, reports and information in line with service procedures. Ensure compliance with information governance, data protection, confidentiality and safeguarding policies. Identify areas for service improvement and contribute to the development and review of standard operating procedures. Liaise with GP practices, health visitors, screening teams and other stakeholders to support accurate and timely information sharing. Work independently within established procedures, using initiative to resolve routine operational issues.