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34545 - Personal Assistant to Operational Leadership

Job details
Posting date: 30 March 2026
Salary: £29,751 per year, pro rata
Additional salary information: Fixed Term Up to 9 months
Hours: Full time
Closing date: 20 April 2026
Location: London, UK
Remote working: Hybrid - work remotely up to 5 days per week
Company: Environment Agency
Job type: Contract
Job reference: 34545

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Summary

Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you!

We’re looking for a highly organised and proactive Personal Assistant to provide exceptional support to our Operations Manager and Senior Leadership Team. This is a varied and rewarding role that combines administrative excellence with event coordination and leadership responsibilities.

What you’ll do:
You’ll manage complex schedules, confirm appointments, and ensure all meeting details and documents are prepared in advance. Acting as the first point of contact, you’ll handle calls, emails, and correspondence on behalf of the Ops Manager. You’ll also arrange travel, prepare reports, and maintain our leadership SharePoint site. Office management tasks, including supplies and expense processing, will be part of your remit—all while maintaining the highest level of confidentiality.

You’ll play a key role in event planning and visit coordination, ensuring smooth logistics for internal and external events. From invitations and RSVPs to security arrangements and on-site support, you’ll make every event run seamlessly.

Additionally, you’ll take on a duty role as an Assistant Thames Barrier Duty Officer (ATBDO), supporting staff to deliver safe and effective operations. Responding to incidents is a central part of what we do. You will be required to make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

What we’re looking for:

Excellent organisational and communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and discretion
Experience in event coordination and administrative leadership
If you thrive on variety and enjoy making things happen behind the scenes, we’d love to hear from you.

The team

The Thames Tidal Defences Department manages the iconic Thames Barrier and its associated gates, protecting 125 km² of London from tidal flooding. This vital system safeguards 1.51 million people and 743,000 residential properties worth over £401 billion. Behind this protection is a dedicated team of asset managers, engineers, forecasters, and security professionals, working together to ensure resilience, reliability, and rapid response across one of the UK’s most important flood defence networks.

Experience/skills required

Essential Skills & Experience

Strong organisational and time management skills
Excellent communication skills (written and verbal)
Proven experience in diary/calendar management
Ability to arrange travel and logistics
Document preparation and SharePoint management
Event planning and coordination experience
High attention to detail and accuracy
Financial administration (expenses, returns)
IT proficiency in Microsoft Office Suite
Ability to maintain confidentiality and discretion
Desirable Skills

Previous PA experience supporting senior leaders
Knowledge of SharePoint administration
Formal event management training
For more information about working for us, our extensive range of employee benefits and how to apply, please read the candidate pack and generic role profile document.

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