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Casework Manager

Job details
Posting date: 30 March 2026
Salary: £29,500 per year
Hours: Full time
Closing date: 29 April 2026
Location: Wantage, Oxfordshire
Remote working: On-site only
Company: Thompson and Terry
Job type: Permanent
Job reference:

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Summary

Location: Wantage (OX12)
Salary: C. £29,500 per annum
Hours: Monday – Friday (09:00 – 17:00)
Experience: Administration, Diary Management, Typing, Typist, Reporting, Emails, Confidentiality, IT skills, Attention to Detail, Medical, Criminology  

The Opportunity 

Thompson & Terry Recruitment are working with a highly specialist business based near Wantage who are looking to recruit a confident Casework Manager with a high level of attention to detail to join their growing team.  

As Caseworker Manager, you will be the first point of contact for internal teams and also external organisations and responsible for managing all administration around complex and highly confidential cases. Day-to-day, this role will involve diary management for an expert team, maintaining and updating databases, assisting with the creation of external reports, responding to telephone calls and emails and other general office administration. 

Our client work with very sensitive cases therefore it is essential the successful candidate is able to remain discreet in their work, are highly resilient and able to manage an often large workload.  

This Casework Manager position would be well suited to candidates with previous experience working in a detail-focused position who are looking for a long-term role within a stimulating and fast-moving business. 

The Company 

Thompson & Terry Recruitment are working alongside a highly specialist business that provides reports to police forces across the UK and are looking for a confident Casework Manager to join their team.  

As a result of their sector, this role will offer the opportunity to collaborate with and work alongside specialists in the field and develop a high level of technical knowledge. 

In exchange for your hard work, our client rewards their staff with a sociable and friendly working space, 25 days holiday and flexibility on working hours. 



Requirements: 

Experience working in a role requiring strong attention to detail 

A desire to build and absorb outstanding technical knowledge 

The ability to work independently and manage own workload 

Excellent telephone manner and communication skills at all levels 

Excellent verbal and written communication skills 



Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire.  We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics.   

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time. 

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