Senior Systems Test Analyst (12 month FTC)
| Posting date: | 27 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | Croydon, CR0 2EU |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75796897 |
Summary
Join Superdrug Head Office- Make a Real Difference Every Day!
Location:
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Be the
voice of customers and orchestrate the organisation to live the brand purpose
and inspire a customer-first culture to build customer love in every touchpoint
of our online and offline platform.
Here's the exciting bit… A day includes:
Job Purpose
The Senior Systems
Test Analyst is responsible for leading test activities across the Watsons Promotion
project (Implementing the AS Watson Group solution for Planning Promotions) ensuring
that systems and changes are delivered to a high standard of quality. The role
provides test leadership, defines test approach and coverage and works closely
with project and business stakeholders to manage testing risks and
dependencies.
Key Responsibilities
Test Leadership
& Planning
Own and define test approach and test
strategy for the Watsons Promo project.
Create and maintain detailed test plans and
ensure appropriate coverage across functional and non‑functional areas of
the Watsons Promo project.
Identify testing risks, constraints, and
dependencies and proactively escalate where required.
Test Design & Execution
Lead the analysis of requirements and
determine the most effective and efficient test coverage.
Design and review complex test scenarios and
test scripts, ensuring traceability to requirements and acceptance
criteria.
Execute and oversee testing across System Integration
Testing and provide User Acceptance Testing support, ensuring accuracy and
pace.
Ensure test data and environments are
suitable and correctly configured to support testing activities.
Defect & Quality Management
Ensure defects are logged clearly and
consistently, with sufficient evidence to support rapid resolution by the development
team.
Perform initial analysis of issues to help
narrow down root cause and prioritisation.
Monitor defect trends and quality metrics to
inform release readiness decisions.
Stakeholder
Collaboration & Reporting
Act as the primary testing point of contact
for the Watsons Promo project.
Provide clear and accurate test status
reporting, including progress, pass/fail status, and outstanding risks.
Work closely with project managers, business
analysts and developers to coordinate testing activities and avoid delays.
Customer focus
Establish strong relationships at all
levels.
Manage tough/complex messages with all
stakeholders.
Role model collaboration to the team to
exceed goals.
Positive attitude towards feedback, uses
this to generate initiatives to meet/exceed expectations, and shares
feedback in a meaningful way.
Effectively manage the team by playing
to strengths and proactively addressing its opportunities. Ensuring
everyone wellbeing & diversity is considered and celebrated.
Feel empowered to challenge across
different career bands and roles.
Supporting other team members in shaping
their work to do so."
Key Stakeholders
Internal: Watsons
Promo Project Team - IT Project Manager, IT Business Analyst, AS Watson GIT
Project Manager; Business Analyst & Developers. Project Representatives
from the Trading, Commercial and Financial teams.
✅ This
job is a good fit for you if:
Proactively keep up to date with market and consumer trends in
their specialism and feeds this into department strategy.
Use data and insights to challenges the status quo to keep us
ahead of the competition.
Use data to inform and generate new ideas and make decisions to
improve on future plans.
Generate detailed customer focused initiatives, in line with the
IT Department strategy and supports with execution.
Listen to the customer and implements new ideas and ways of
working which are designed to improve service considering both Online and
Offline.
Ensure the team prioritises actions which delight the
customer/team member.
️Skills & Experience
Essential
Significant
experience in a Test Analyst or QA role, including ownership of test
planning and execution.
Strong experience
writing and reviewing test plans, test cases, and test evidence.
Proven experience
using defect and test management tools (e.g. JIRA or equivalent).
Strong analytical
skills with the ability to assess risk and test coverage.
Excellent
communication skills with technical and non‑technical stakeholders.
Desirable
Experience in
retail, e‑commerce, or transactional systems environments.
Experience
supporting SIT and UAT in complex, multi‑system landscapes.
Helping your team
understand when to use AI, when to rely on human judgment, and how to
combine both.
Actively shifting
work from repetitive tasks to higher-value activities as AI takes on
routine work
Role modelling
behaviours to encourage confidence with AI. Actively developing your
ability to use AI effectively and think critically about outputs
Keeping the human
element strong: Balancing AI efficiency with human coaching, empathy, and
team cohesion.
Here's what's in it for you:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!
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