Deputy Director of Operations | Barts Health NHS Trust
| Posting date: | 27 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £115,120 - £131,578 per annum inc |
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | London, E13 8SL |
| Company: | Barts Health NHS Trust |
| Job type: | Permanent |
| Job reference: | 7903530/259-7895152NUH-A |
Summary
We are seeking an exceptional, values-driven leader to join Newham University Hospital as Deputy Director of Operations with a portfolio in Urgent and Emergency Care (UEC). This is a pivotal senior leadership role, responsible for delivering high-quality, safe, and responsive urgent and emergency care services for one of London’s most diverse and dynamic populations. You will play a critical role in improving patient flow, achieving constitutional standards, and leading transformation across the UEC pathway. Working as part of the senior triumvirate, you will partner closely with clinical and nursing leaders to drive operational excellence, deliver sustained performance improvement, and ensure the best possible outcomes and experiences for patients.
About You
We are looking for an experienced and credible operational leader who can demonstrate:
• Significant senior management experience within an acute NHS setting
• Proven track record of delivering operational performance in urgent and emergency care
• Strong understanding of NHS constitutional standards and UEC pathways
• Experience of leading complex change and service transformation
• Excellent stakeholder engagement skills, with the ability to influence across organisational boundaries
• A commitment to equality, diversity and addressing health inequalities
• Operational Leadership
• • Provide senior operational leadership across the Medicine and UEC pathway, including ED, UTC, SDEC, CDU and acute medical interfaces
• Lead delivery of NHS constitutional standards, including:• 4-hour A&E standard
• 15-minute initial assessment
• Ambulance handover performance
• 18-week performance
• Performance & Improvement• Drive improvements in patient flow, length of stay, and admission avoidance
• Lead delivery of UEC recovery and improvement plans aligned to Trust and system priorities
• Use data and insight to inform decision-making and performance management
• Deliver elective constitutional standards across medical specialties
• System Working• Work collaboratively with partners across Newham Place and NEL ICB
• Support integration of services, including community, primary care and urgent treatment models
• Lead elements of service transformation, including pathway redesign and alternative models of care
• Workforce & Culture• Build high-performing, inclusive teams with a strong focus on staff wellbeing
• Engage and empower frontline teams to lead improvement
• Promote a compassionate, values-led leadership culture
• Governance & Assurance• Ensure robust governance, risk management, and regulatory compliance
• Lead operational response during periods of escalation (including OPEL levels)
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
You will be a visible and compassionate leader, comfortable operating in a fast-paced and complex environment, with the ability to balance operational grip with strategic thinking.
What We Offer
• A senior leadership role with real system impact
• Opportunities to lead transformational change across UEC pathways
• A supportive and ambitious executive team
• Access to leadership development and system-wide networks
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This advert closes on Sunday 12 Apr 2026