Patient Data Access Co-ordinator | Imperial College Healthcare NHS Trust
| Posting date: | 27 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,546 - £32,207 pa inclusive |
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | London, W12 0HS |
| Company: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Job type: | Contract |
| Job reference: | 7903399/290-WCCS-2468 |
Summary
As the Patient Data Access Co-ordinator you will be responsible for providing a comprehensive and efficient patient data access service for the Imaging department, ensuring that applications and queries are dealt with in an efficient manner and in accordance with GDPR and local guidelines.
You will also be responsible for maintaining and monitoring the departmental spreadsheets and ensuring quality and customer care standards are met.
You will need to have excellent communication skills and be able to liaise with patients and Solicitors as well as internal departments such as Health Records, PALS and the Legal team.
You will be required to have a knowledge of Microsoft packages including Outlook and Excel
• To act as the first point of contact for patients and/or their representatives and Solicitors seeking images and results of previous scans.
• Manage the process of imaging patient data access requests against the GDPR guidelines and internal targets.
• Comply with GDPR guidelines at all times to ensure patient confidentiality is maintained.
• Provide service users with appropriate information relating to the process of obtaining their images electronically or on CD.
• Organise and maintain an accurate and secure filing system, in both paper and electronic forms where appropriate.
• Ensure all telephone calls and emails are responded to within a timely manner and handled with tact and diplomacy.
• Competently use IT and keyboard skills continuously throughout the day.
• Ability to work in a busy environment with constant interruptions
Excellent written and verbal communication skills
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
This advert closes on Friday 3 Apr 2026