Menu

Service Advisor

Job details
Posting date: 26 March 2026
Salary: £28,000 to £32,500 per year
Hours: Full time
Closing date: 25 April 2026
Location: Letchworth, Home Counties, SG6 3NZ
Company: Perfect Placement UK Ltd
Job type: Permanent
Job reference: 59543954

Apply for this job

Summary

Our client, a well-established main dealership in Letchworth, Hertfordshire, is actively seeking a dedicated Service Advisor to join their skilled team.

This Service Advisor role offers an excellent platform for experienced motor trade professionals to progress within a reputable automotive environment.

The successful Professional will play a vital role in delivering outstanding customer service, managing workshop bookings, and liaising effectively across departments.

Benefits:

- £32,500 OTE, with potential for additional earning opportunities
- Monday to Friday working week, 44.75 hours; no weekend work
- Main dealership environment delivering stability and growth prospects
- 24 days holiday plus bank holidays
- High street shopping discounts and family-friendly benefits
- Annual leave purchase scheme for greater flexibility
- Continuous training and career progression pathways
- Supportive and award-winning working environment
- Opportunity to represent reputable brands including Peugeot, Honda, and Kia
- Employee discounts and comprehensive benefits package

Duties:

- Greeting customers warmly and booking vehicles into the workshop for servicing or repairs
- Planning workshop workload efficiently and liaising with parts and workshop teams
- Recording work carried out and updating customers on progress
- Contacting customers for additional repairs or services as needed
- Maintaining customer lead times and ensuring high levels of satisfaction
- Assisting with departmental administrative tasks and workshop scheduling

Requirements:

- Full UK manual driving licence
- Prior experience as a Service Advisor or within a retail automotive service department is preferred but not essential
- Excellent communication skills, both face-to-face and over the phone
- Patient, attentive, and strong listening skills
- Computer literate with good knowledge of MS Office
- Motivated to learn and develop within the automotive sector

If you have a passion for delivering excellent customer service and are eager to build your career as a Service Advisor in a well-regarded dealership, this opportunity is ideal for you. The Service Advisor role combines market competitive pay with excellent benefits and ongoing development.

Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Letchworth and Hertfordshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants share a passion for connecting talented individuals with the best jobs in the automotive industry. If you're looking to enhance your career and want to find out more about Service Advisor roles in your local area, don’t hesitate to get in touch today.

Apply for this job