Retail Supervisor
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £13.45 per hour |
| Hours: | Full time |
| Closing date: | 25 April 2026 |
| Location: | DE22 3NE |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 152724 |
Summary
Retail Supervisor
Contract: Healthcare
Location: Derby, DE223NE
Hours of work: 37.5
Working Pattern: Monday - Friday
Contract Type: Permanent
Hourly Rate: £13.45
Do you enjoy leading a team and delivering excellent customer service?
As a Retail Supervisor with ISS UK, you will play a key role in delivering a high-quality retail service, ensuring excellent customer experience, food safety, and operational efficiency across the outlet.
You will support the day-to-day running of the retail service, leading and coaching your team to maintain high standards in food preparation, cleanliness, and service delivery.
Working in a fast-paced environment, you will be responsible for ensuring compliance with food hygiene regulations, improving productivity, and creating a collaborative team culture.
The Role
Plan, organise, and oversee daily retail operations to meet performance targets
Lead, coach, and motivate team members to deliver excellent customer service
Ensure food and beverages are prepared and served in line with food safety and hygiene regulations
Create and manage staff schedules to ensure effective service delivery
Monitor standards of cleanliness, safety, and overall presentation within the retail area
Carry out key administrative duties including stock control and ordering
Ensure compliance with company policies, procedures, and health & safety regulations
Act as the responsible person in the absence of the Retail Manager
About You
Excellent customer service skills with a strong customer-focused approach
Reliable, professional, and able to perform well under pressure
A confident communicator who can engage effectively with colleagues and customers
Strong leadership and motivational skills
Knowledge of the retail and food industry
Good understanding of allergens and food safety standards
High attention to detail and commitment to maintaining standards
Professional and presentable at all times
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contract: Healthcare
Location: Derby, DE223NE
Hours of work: 37.5
Working Pattern: Monday - Friday
Contract Type: Permanent
Hourly Rate: £13.45
Do you enjoy leading a team and delivering excellent customer service?
As a Retail Supervisor with ISS UK, you will play a key role in delivering a high-quality retail service, ensuring excellent customer experience, food safety, and operational efficiency across the outlet.
You will support the day-to-day running of the retail service, leading and coaching your team to maintain high standards in food preparation, cleanliness, and service delivery.
Working in a fast-paced environment, you will be responsible for ensuring compliance with food hygiene regulations, improving productivity, and creating a collaborative team culture.
The Role
Plan, organise, and oversee daily retail operations to meet performance targets
Lead, coach, and motivate team members to deliver excellent customer service
Ensure food and beverages are prepared and served in line with food safety and hygiene regulations
Create and manage staff schedules to ensure effective service delivery
Monitor standards of cleanliness, safety, and overall presentation within the retail area
Carry out key administrative duties including stock control and ordering
Ensure compliance with company policies, procedures, and health & safety regulations
Act as the responsible person in the absence of the Retail Manager
About You
Excellent customer service skills with a strong customer-focused approach
Reliable, professional, and able to perform well under pressure
A confident communicator who can engage effectively with colleagues and customers
Strong leadership and motivational skills
Knowledge of the retail and food industry
Good understanding of allergens and food safety standards
High attention to detail and commitment to maintaining standards
Professional and presentable at all times
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.