TCI Officer - Endoscopy Booking
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 07 April 2026 |
| Location: | Wigan, WN1 2NN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9302-26-0147 |
Summary
The main duties of this role are Key results from the job holder Plan, organise and tailor specialist Endoscopy caseload for the consultant/endoscopist Analyse and gather diagnostics, pre-procedure and patient information to support eligibility for admission. Co-ordinate activities for assessment with the relevant clinical teams and conduct one-to-one meetings with consultant/endoscopy teams to agree TCI endoscopy lists. Planning and Organisational Duties Ensure Consultant Management Reports/booking diaries are kept up-to-date and queries therefore are dealt with in a timely manner i.e. checking TCI eligibility, specialist theatre kit ordering etc Responsible for Direct Booking of Endoscopy lists and in-patient admissions and informing Clinical Teams of progress. Liaise with Medical Secretaries/Directorate Performance Managers regarding Consultant availability; additions to the waiting list ensuring replacement of cancellations are made to achieve full capacity. Identify bed availability for admissions in liaison with other relevant Departments Responsible for selecting patients for admission, ensuring all Access Policies and Procedures are complied with in order to allow all endoscopy sessions. Liaise with Endoscopy staff regarding availability of Specialist Equipment required for patients. Liaise with the Pharmacy Department regarding patient admission dates and upload onto HIS/On-Base prescription details for bowel preparation. Provide advice and guidance to patients regarding their admission details. Deal and direct all patient/client enquiries and correspondence to relevant departments in a timely manner. Communications and Key Working Relationships Daily contact with Consultant/Nurse Teams working on the endoscopy pathway to organise/re-profile or flag up patient priorities to support the admissions process. Liaise with other non-clinical staff on the elective care treatment pathway to ensure patient progress and admission is in line with the Trust Access Policies & Procedures. Negotiate date of admission with patients in accordance with the Trust access policy for endoscopy clinical teams. Check patient admission offers and chase up outstanding offer responses. Collate and distribute weekly endoscopy admissions lists. Deal with patient correspondence/telephone queries in relation to elective admission, using the correct documents to deal with the various actions Good understanding of the PAS System, HIS, Endovault and other work-related systems in order to complete specified duties acquired through experience of specialist Gastroenterology/Colorectal/Endoscopy services. i.e. patient registration, end user letters, waiting list recording and administration. Responsibility for Finance Ensure that the HCO Department is left secure and that the security system is operational. Responsible for identifying all stationery requirements relating to patient admissions. Ensure all Departmental equipment is fit for purpose, reporting any issues to Line Manager. Ensure that all pre-operative questionnaires are sent in the required time-scale and according to Departmental Policies & Procedures and responsible for following up any replies. Required to arrange appointments for patients once pre-colon clinic and ERCP pre-assessment nurse clinic has identified whether a patient requires Consultant Endoscopist or nurse-led appointment and ensuring the Admissions Manager System is updated with all relevant information. Provides accurate and consistent responses to requests for health records / x-Rays from both internal and external sources, in accordance with Records Management Policies. Maintains accurate and comprehensive records of all requests for health records/x-rays held in the Department whilst in compliance with all departmental policies and procedures. Retrieve and provides all health records/pathway documentation / x-Rays in accordance with standard operating procedures. Report any missing health records/pathway documentation / x-Rays to Line Manager as per Departmental Policies & Procedures recording accurate information on all appropriate documentation Responsibility for Human Resources Maintain a self-development education and training portfolio, and to keep up to date with Professional Health Records & Data Processing and Analysis competencies as part of a continuing professional development plan. Attend Mandatory Training in order to become familiar with Trust Policies and Procedures. Ensure a high personal housekeeping standard. Any other duties appropriate to the grade. The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder. The above duties do not necessarily represent a comprehensive list of the responsibilities of the post and may, from time to time, be varied following consultation with the postholder. Responsibility for Health & Safety Have an understanding of health and safety, ethical and legal issues Display a professional attitude at all times when dealing with the general public and colleagues alike Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.