Sales Account Manager
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £28,000 per year |
| Additional salary information: | Bonus |
| Hours: | Full time |
| Closing date: | 25 April 2026 |
| Location: | Inchinnan, Renfrew |
| Remote working: | On-site only |
| Company: | Allstaff |
| Job type: | Permanent |
| Job reference: |
Summary
Allstaff Office Division are delighted to bring to the market the role of Sales /Account Manager for company based Inchinnan, Renfrewshire. This is office based Monday to Friday 9 am - 4.30 pm (30 minute lunch break).
Job Role:
You will be responsible for the exciting and challenging role of Sales/ Account Manager for their range of personalised products and bespoke materials. In this role you are the single point of contact with the client for the sale, design and artwork approval process through to delivery and payment.
Key Responsibilities:
Converting inbound enquiries into orders.
Generating new business leads through proactive outbound telesales and converting into sales.
Follow up of every enquiry, quotation and marketing campaign.
Build and maintain strong relationships with existing clients to ensure high customer retention and promote referrals.
Proactively manage your pipeline and deals through disciplined and consistent use of CRM.
Report on sales activity and performance against target in an accurate and timely manner.
Sales Admin / Order & Artwork Process – June to September
When clients are operating at reduced activity during seasonal periods, the focus shifts to sales administrative, order and artwork processing.
Review and confirming existing artwork to ensure accuracy and consistency.
Managing accounts and overseeing the proofing process using Proof HQ software.
Processing customer orders efficiently and ensure all details are accurately entered into the system.
Following up with customers to chase and confirm proof approval, ensuring deadlines are met so that production can deliver on time.
Keeping records up to date with regular filing of documents and correspondence.
Responding to customer queries and resolving any issues that may arise in a timely manner to ensure total customer satisfaction.
Prepare and send accurate invoices to customers on fulfilment of orders.
Track, manage and report on payment status of all invoices.
Proactively follow up on overdue payments.
Resolve any billing issues or discrepancies, ensuring there’s no reason for late or non-payment.
Keep the Sales Manager and relevant team members updated on the status of unpaid invoices, escalating any potential issues or delays where necessary.
Effective debt recovery is essential to the company’s cash flow making this a critical aspect of your role as an Account Manager.
Key Performance Measures
Proactive outbound sales calls made
Customer retention
Value of new business won
Accurate and timely order entry
Artwork approved to deadline
Payments made on-time
Skills and experience
Proven track record in generating new business and retaining existing business, by telephone.
Excellent PC skills — Word, Internet, Outlook, Excel, use of CRM & MIS.
A strong desire for success.
Self-disciplined, taking full personal responsibility for own performance.
Positive outlook — especially when under pressure.
Open communicator with people at all levels, with strong influencing, relationship building and networking skills.
Willingness to work flexibly as required.
Maintain a professional but friendly and outgoing demeanour.
Possess the ability to 'think outside the box' in order to secure a customer's attention and win sales.
Annual Bonus: Potential 10% of salary based on company and individual performance (paid 75% September and 25% January)
Healthcare: Private healthcare insurance
Pension: Employer contributed pension plan.
Salary: from £28000 p.a (depending on experience) plus bonus
Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support.
ALLSTAFFPRO
Job Types: Full-time, Permanent
Work Location: In person
Job Role:
You will be responsible for the exciting and challenging role of Sales/ Account Manager for their range of personalised products and bespoke materials. In this role you are the single point of contact with the client for the sale, design and artwork approval process through to delivery and payment.
Key Responsibilities:
Converting inbound enquiries into orders.
Generating new business leads through proactive outbound telesales and converting into sales.
Follow up of every enquiry, quotation and marketing campaign.
Build and maintain strong relationships with existing clients to ensure high customer retention and promote referrals.
Proactively manage your pipeline and deals through disciplined and consistent use of CRM.
Report on sales activity and performance against target in an accurate and timely manner.
Sales Admin / Order & Artwork Process – June to September
When clients are operating at reduced activity during seasonal periods, the focus shifts to sales administrative, order and artwork processing.
Review and confirming existing artwork to ensure accuracy and consistency.
Managing accounts and overseeing the proofing process using Proof HQ software.
Processing customer orders efficiently and ensure all details are accurately entered into the system.
Following up with customers to chase and confirm proof approval, ensuring deadlines are met so that production can deliver on time.
Keeping records up to date with regular filing of documents and correspondence.
Responding to customer queries and resolving any issues that may arise in a timely manner to ensure total customer satisfaction.
Prepare and send accurate invoices to customers on fulfilment of orders.
Track, manage and report on payment status of all invoices.
Proactively follow up on overdue payments.
Resolve any billing issues or discrepancies, ensuring there’s no reason for late or non-payment.
Keep the Sales Manager and relevant team members updated on the status of unpaid invoices, escalating any potential issues or delays where necessary.
Effective debt recovery is essential to the company’s cash flow making this a critical aspect of your role as an Account Manager.
Key Performance Measures
Proactive outbound sales calls made
Customer retention
Value of new business won
Accurate and timely order entry
Artwork approved to deadline
Payments made on-time
Skills and experience
Proven track record in generating new business and retaining existing business, by telephone.
Excellent PC skills — Word, Internet, Outlook, Excel, use of CRM & MIS.
A strong desire for success.
Self-disciplined, taking full personal responsibility for own performance.
Positive outlook — especially when under pressure.
Open communicator with people at all levels, with strong influencing, relationship building and networking skills.
Willingness to work flexibly as required.
Maintain a professional but friendly and outgoing demeanour.
Possess the ability to 'think outside the box' in order to secure a customer's attention and win sales.
Annual Bonus: Potential 10% of salary based on company and individual performance (paid 75% September and 25% January)
Healthcare: Private healthcare insurance
Pension: Employer contributed pension plan.
Salary: from £28000 p.a (depending on experience) plus bonus
Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support.
ALLSTAFFPRO
Job Types: Full-time, Permanent
Work Location: In person