Head of Service Management
| Posting date: | 25 March 2026 |
|---|---|
| Salary: | £99,808.00 to £113,803.00 per year |
| Additional salary information: | £99808.00 - £113803.00 a year |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | London, SE1 7NJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-26-0378 |
Summary
Key responsibilities include: Deputising for the Director of Technology Service and Delivery as required. Developing and delivering the Service Management strategy, aligned with Technology Services Strategy. Leading Trust-wide strategic programmes and initiatives. Overseeing policy development, governance, and performance reporting. Managing budgets (circa £810m revenue, 70 WTE staff) and capital investment for service improvement. Leading risk management, information security, and compliance with regulatory bodies. Building effective relationships with Clinical Directors, General Managers, Heads of Nursing, and corporate leads. Managing direct reports: Service Management Lead, Head of Information Security & Risk, Head of IT Training. Representing the Trust at national and sector-wide forums. Driving cultural and process change, embedding continuous improvement. Ensuring robust financial management and delivering value for money. Promoting equality, diversity, and inclusion across the directorate. Key relationships: Internal: Director of Technology Services and Delivery, Clinical Directors, General Managers, Heads of Nursing, Corporate leads, DT&I senior leadership, and Trust Senior Leadership. External: NHS Digital, NHS England, partner Trusts, professional networks, third-party suppliers, and clinical influencing networks.