Housing Support Assistant
| Posting date: | 25 March 2026 |
|---|---|
| Salary: | £14.13 to £15.06 per hour |
| Hours: | Part time |
| Closing date: | 12 April 2026 |
| Location: | Malton, North Yorkshire |
| Remote working: | On-site only |
| Company: | North Yorkshire Council |
| Job type: | Permanent |
| Job reference: |
Summary
Salary: £27,254 - £29,064 pro rata per annum (plus weekend working allowance)
Grade: F
Contract: Permanent
Hours: Part time, Up to 13.75
Location: Malton, North Yorkshire
Are you passionate about making a difference?
We are seeking a dedicated Support Assistant to join our team at Derwent lodge, a supported accommodation unit for 14 vulnerable residents.
Our residents come from diverse backgrounds and may face challenges such as addictions, mental health issues, and the impacts of trauma.
About the Role
Hours are varied over a two-week rota with negotiable weekday evenings – Annualised hours also available.
Contracted Hours - Saturday 9.00am-5.00pm Week 1 & week 2 Sunday 12.00pm-9.00pm.
7.75 contracted hours plus additional annualised hours.
As a Support Assistant, you will play a crucial role in fostering a safe, supportive, and empowering environment for our residents. You will build trusting relationships with residents and team members, working closely with Support Officers to plan and deliver engaging activities that develop life skills and increase confidence. You will respond to individual needs with empathy and professionalism, taking a proactive approach to managing challenges and adapting to changing circumstances. The role also involves maintaining accurate records and consistently following all safeguarding protocols.
Your focus will be on
· Assisting residents in developing essential life skills across all age groups.
· Providing emotional support and understanding to individuals who may have experienced trauma.
· Collaborating with a large, multidisciplinary team to create and implement tailored support plans.
· Encouraging independence and motivation in daily activities.
· Promoting a positive, inclusive atmosphere that prioritises well-being, growth and development.
About You:
We are looking for individuals who are:
Resilient and adaptable
Able to remain calm and effective under pressure
Enthusiastic and bring positivity to the role
Motivated: Driven to support residents in overcoming barriers and achieving their goals
Team Players: Comfortable working in a large, collaborative team environment
Experienced: Previous experience in supporting individuals with addictions, mental health issues, or trauma is desirable but not essential
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
Pension: save for your retirement with our generous local government pension scheme
Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
Plus, lots more…
Contact and apply
To learn more about this exciting opportunity, please contact Helen Burrows Helen.Burrows@northyorks.gov.uk or Jennie Young Jennie.Young@northyorks.gov.uk.
To apply, simply click on the “Apply Now” button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on the closing date.
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing Date: 12 April 2026
Interview Date: To Be Confirmed
Please note we will be interviewing whilst the role is live and reserve the right to close the advert should suitable candidates be appointed.
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Grade: F
Contract: Permanent
Hours: Part time, Up to 13.75
Location: Malton, North Yorkshire
Are you passionate about making a difference?
We are seeking a dedicated Support Assistant to join our team at Derwent lodge, a supported accommodation unit for 14 vulnerable residents.
Our residents come from diverse backgrounds and may face challenges such as addictions, mental health issues, and the impacts of trauma.
About the Role
Hours are varied over a two-week rota with negotiable weekday evenings – Annualised hours also available.
Contracted Hours - Saturday 9.00am-5.00pm Week 1 & week 2 Sunday 12.00pm-9.00pm.
7.75 contracted hours plus additional annualised hours.
As a Support Assistant, you will play a crucial role in fostering a safe, supportive, and empowering environment for our residents. You will build trusting relationships with residents and team members, working closely with Support Officers to plan and deliver engaging activities that develop life skills and increase confidence. You will respond to individual needs with empathy and professionalism, taking a proactive approach to managing challenges and adapting to changing circumstances. The role also involves maintaining accurate records and consistently following all safeguarding protocols.
Your focus will be on
· Assisting residents in developing essential life skills across all age groups.
· Providing emotional support and understanding to individuals who may have experienced trauma.
· Collaborating with a large, multidisciplinary team to create and implement tailored support plans.
· Encouraging independence and motivation in daily activities.
· Promoting a positive, inclusive atmosphere that prioritises well-being, growth and development.
About You:
We are looking for individuals who are:
Resilient and adaptable
Able to remain calm and effective under pressure
Enthusiastic and bring positivity to the role
Motivated: Driven to support residents in overcoming barriers and achieving their goals
Team Players: Comfortable working in a large, collaborative team environment
Experienced: Previous experience in supporting individuals with addictions, mental health issues, or trauma is desirable but not essential
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
Pension: save for your retirement with our generous local government pension scheme
Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
Plus, lots more…
Contact and apply
To learn more about this exciting opportunity, please contact Helen Burrows Helen.Burrows@northyorks.gov.uk or Jennie Young Jennie.Young@northyorks.gov.uk.
To apply, simply click on the “Apply Now” button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on the closing date.
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing Date: 12 April 2026
Interview Date: To Be Confirmed
Please note we will be interviewing whilst the role is live and reserve the right to close the advert should suitable candidates be appointed.
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.