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QA Tester

Job details
Posting date: 25 March 2026
Salary: £38,772 to £39,621 per year
Hours: Full time
Closing date: 05 April 2026
Location: NE98 1YX
Company: Government Recruitment Service
Job type: Permanent
Job reference: 454611/1

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Summary

Do you thrive on uncovering issues, optimising test processes, and using automation to drive better digital services at scale?

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives.

DWP has moved from traditional work software to a modern service, using Microsoft Office 365.

Microsoft Office 365 comprises the traditional Microsoft Office application suite (Word, Excel, PowerPoint, Outlook and so on) complemented with cloud based productivity applications including MS Teams, Microsoft SharePoint Online and OneDrive for Business.

We have identified an opportunity to join our team as a QA Tester.

As a QA Tester in our Collaboration and Communication Services (C&CS), you will be involved with the assurance of a number of different Microsoft Office products across a number of digital projects across DWP Digital. You will help provide confidence to the delivery and rollout of Microsoft Office products across the DWP which contribute to the department's aims and deliver its digital strategy.

The QA Tester will work as part of a testing team across a number of digital products to identify and subsequently define the required tests, monitor the test coverage and evaluate the overall quality experienced when testing the target test Items.

This role also involves specifying any required test data and evaluating the outcome of the testing conducted in each test phase including the logging and management of defects.

We are looking for someone experienced in automative testing to help improve the overall performance of the teams' resources and best ways of working.

The key tasks are:

  • Use the agreed assurance and testing frameworks with appropriate success measures and automation where possible (waterfall and agile, data driven automation, web browser automation).
  • Use defined test tooling solutions e.g. Zephyr, TestComplete, Cypress and Playwright.
  • Review requirements and specifications and define test conditions.
  • Design test cases and test scripts, mapping back to pre-determined criteria, recording and reporting outcomes.
  • Identify and create test data where required to support tests.
  • Conduct allocated test execution activities and formally record success/failure raising and managing defects for issues encountered.
  • Produce comprehensive test documentation.
  • Identify ways to optimise the current test process.
  • Conduct testing using appropriate automation tooling with experience in creating automation scripts.
  • Conduct automated and manual accessibility testing; WCAG 2.2.
  • Contribute to community discussions about best practice within the test team.
  • Share best practice and actively seek to improve consistency of approach and compliance with GDS (Government Digital Service) standards.
  • Attend and contribute to test community meetings and events.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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