EPOS Technician
| Posting date: | 24 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 April 2026 |
| Location: | TA21 9AD |
| Remote working: | On-site only |
| Company: | Electrotec Solutions Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
EPOS Technician
Electrotec Solutions Ltd is a leading supplier of EPOS, Payment Systems and CCTV to independent retail and hospitality establishments, primarily across the South West of England.
Position
We are looking for a dynamic, conscientious, strong team player to add to our excellent engineering team based in Wellington, Somerset. Your duties will involve:
• Carry out site surveys to assess and plan installations
• Configuration of EPOS software, including entering products/prices
• Installation and testing of EPOS, payment terminals and CCTV systems
• On-site and remote training to new customers
• Diagnose and repair faults on site or remove/replace
• Provide remote support to existing customers
• Planned regular maintenance of on-site equipment
You will be required to present a positive company image. Provide a timely, polite and efficient service. Be flexible on working hours as start and finish times could vary dependant on workload. There will also be a requirement to take the support line during some evenings and weekends.
The ideal person will be
• Someone who has experience in a field based customer service engineering role, ideally in the EPOS industry and in particular working with ICR Touch
• Background knowledge in computer hardware (pc’s, IP networks and Wifi)
• PC literate
• Excellent planning and organisational skills
• Understands and responds to customer needs with a calm and confident nature
We would also consider applications from someone with an IT background/qualifications willing to train.
A company vehicle will be provided and you will need to possess a full UK driving licence.
This is a permanent, full-time position. We can offer a competitive salary once a probationary period is complete.
To apply please forward a covering letter and CV either by email to janette@electro-tec.co.uk or post to Janette Limond, Managing Director, Electrotec Solutions Ltd, 1B Westpark, Wellington TA21 9AD
Electrotec Solutions Ltd is a leading supplier of EPOS, Payment Systems and CCTV to independent retail and hospitality establishments, primarily across the South West of England.
Position
We are looking for a dynamic, conscientious, strong team player to add to our excellent engineering team based in Wellington, Somerset. Your duties will involve:
• Carry out site surveys to assess and plan installations
• Configuration of EPOS software, including entering products/prices
• Installation and testing of EPOS, payment terminals and CCTV systems
• On-site and remote training to new customers
• Diagnose and repair faults on site or remove/replace
• Provide remote support to existing customers
• Planned regular maintenance of on-site equipment
You will be required to present a positive company image. Provide a timely, polite and efficient service. Be flexible on working hours as start and finish times could vary dependant on workload. There will also be a requirement to take the support line during some evenings and weekends.
The ideal person will be
• Someone who has experience in a field based customer service engineering role, ideally in the EPOS industry and in particular working with ICR Touch
• Background knowledge in computer hardware (pc’s, IP networks and Wifi)
• PC literate
• Excellent planning and organisational skills
• Understands and responds to customer needs with a calm and confident nature
We would also consider applications from someone with an IT background/qualifications willing to train.
A company vehicle will be provided and you will need to possess a full UK driving licence.
This is a permanent, full-time position. We can offer a competitive salary once a probationary period is complete.
To apply please forward a covering letter and CV either by email to janette@electro-tec.co.uk or post to Janette Limond, Managing Director, Electrotec Solutions Ltd, 1B Westpark, Wellington TA21 9AD