Senior Delivery Manager (Money Guiders England Network)
| Posting date: | 23 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 22 April 2026 |
| Location: | Bedford, MK40 1SU |
| Company: | Reed Talent Solutions |
| Job type: | Permanent |
| Job reference: | MaPS01132-360592 |
Summary
The Senior Delivery Manager, Money Guiders England Network is responsible for leading and managing the England-wide Money Guiders Community Network contract, ensuring high-quality learning, development, and support for money guidance practitioners across England.
You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.
Senior Delivery Manager (Money Guiders England Network)£65,000 per annum
Bedford
18 Month Fixed Term Contract
Hybrid Working
Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Senior Delivery Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.
Why This Role Matters
The Senior Delivery Manager, Money Guiders England Network is responsible for leading and managing the England-wide Money Guiders Community Network contract, ensuring high-quality learning, development, and support for money guidance practitioners across England.
You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.
What You’ll Be Doing
You will have oversight of a significant supplier contract, whose team deliver events, workshops, webinars, training sessions, communications, and online community activities. The postholder ensures suppliers deliver to budget, meet agreed objectives, and provide a high-quality experience for network members.
The role also has a strategic remit, ensuring the England Community Network is integrated with other Money Guiders activities, including partnerships, system change, digital, data, evaluation, research, and the three devolved nations networks managed directly by MaPS. The postholder will develop the England community of practice, manage budgets, monitor contract performance, and continually improve service delivery to meet practitioner needs and organisational objectives.
Key responsibilities include:
- Ensuring effective delivery of the Money Guiders England Community Network, maintaining high-quality learning and engagement opportunities for practitioners.
- Leading the planning and oversight of a comprehensive programme of national and regional events, workshops, and online activities, delivered through external supplier contracts.
- Managing supplier contracts and performance, ensuring services are delivered to budget and meet all agreed objectives.
- Providing oversight and direction for the supplier-employed team responsible for delivering network activities, ensuring alignment with service standards and objectives.
- Driving continuous improvement, innovation, and problem-solving to enhance service quality and member experience.
- Collaborating across Money Guiders workstreams and with wider MaPS teams to ensure joined-up delivery and alignment with corporate strategy, KPIs, and the UK Strategy for Financial Wellbeing.
- Supporting the strategic growth and sustainability of the Money Guiders England Community Network, helping shape future phases of the service.
- Advancing the MaPS values of Caring, Connecting, and Transforming in all aspects of delivery and stakeholder engagement.
- Lead operational delivery of the Money Guiders England Community Network, ensuring suppliers meet budgets, KPIs, and agreed objectives.
- Manage contracts and grants, coordinating procurement, mobilisation, evaluation, decommissioning, and compliance in collaboration with Commercial, Finance, and other teams.
- Oversee the Money Guiders England Community Network, growing membership, delivering national and regional events, online communities, and a clear engagement and retention strategy.
- Drive evidence-based service design, using monitoring, reporting, and evaluation data to translate user and network requirements into practical improvements for Money Guiders England.
- Manage budgets, ensuring financial control, accurate payments, and performance monitoring against delivery targets.
- Lead impact assessments, ensuring all service proposals and ongoing provision consider data protection, equalities, and vulnerabilities.
- Maintain sector knowledge, staying informed on financial wellbeing policy and the stakeholder landscape in England, and sharing insight across the Money Guiders England network.
- Develop strategic provider relationships, building partnerships with current and future suppliers across services and the wider sector.
- Line manage and develop team members, including setting objectives, monitoring performance, and supporting professional growth.
- Contribute to strategic planning, shaping future phases of Money Guiders England.
To be successful in this role, you’ll need:
Essential:
- Senior operational management experience in complex service delivery, overseeing multidisciplinary teams, external suppliers, and delivery partners.
- Experience developing, delivering and managing large‑scale learning or membership communities ensuring strong engagement both online and in person.
- Advanced contract management expertise, including public sector procurement, supplier performance oversight, change control, and commercial governance.
- Strong project management skills, including digital and analytical tools, with ability to manage multiple priorities and coordinate matrix and external teams.
- Proven Experience managing complex service portfolios, with robust financial, performance, and risk management‑ capability.
- Ability to travel regularly in the UK to support the delivery of in-person‑ engagement, events, and supplier oversight.
- Skilled in collaborative problem solving and continuous improvement, enhancing efficiency, effectiveness, and quality across interconnected work programmes.
- High proficiency in analysing management information, evaluation data, and research insights to drive service improvements.
- Excellent written, verbal, and facilitation skills, with confidence communicating and presenting across diverse audiences both online and in person.
- Influencing and negotiating skills at all levels, with the ability to constructively challenge and support behaviour or systems change.
- Effective networking and relationship building capability, maintaining strong partnerships with community members, suppliers, and stakeholders.
- Creative – a positive approach to developing solutions
- Agile mindset – able to adapt and multi-task
- Natural collaborator - effective within high performing internal and external teams
- Proactive – use of initiative and inquisitive curiosity
- Learning mindset – a commitment to on-going personal and professional development; we may require you to undertake training within the scope of the role
Our Recruitment Process
We keep things simple, fair, and transparent:
Step 1: Submit Your Application
Open: 23/03/2026 | Deadline: 06/04/2026
To apply, please submit the following documents:
- Your most up-to-date CV
- A cover letter in a maximum of 1,000 words, please:
Explain how you would approach the development of the Money Guiders England Community Network during the first year of this job, considering both its function as a community of practice, and the role it plays within Money Guiders as a whole service.
Step 2: Telephone Interview
Between 23/03/2026 – 08/04/2026
If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:
- Discuss your experience in more detail
- Learn more about the role and our organisation
- Ask any questions you may have
Hosted between 20th-22nd April 2026
Successful candidates from the telephone interview will be invited to attend an in-person interview at the MaPS Office in Bedford. This stage will include:
- A series of competency-based interview questions
- A presentation
Everything we do aligns with the Civil Service Commission’s Recruitment Principles.
About Us
MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.
Our values guide how we work together:
- Caring – for colleagues and the communities we support
- Connecting – building supportive, positive relationships
- Transforming – creating impact that truly matters
What We Offer
- 30 days’ annual leave plus bank holidays
- Pension (2:1 matched contribution up to 10%)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay
- 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Important Information About Applying
- Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
- MaPS is unable to offer visa sponsorship.
Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.
Job Reference: MaPS01132
Close Date: 06/04/2026