Administrative Assistant/Receptionist
| Posting date: | 23 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 22 April 2026 |
| Location: | Salford, M6 6PU |
| Company: | Wrightington, Wigan & Leigh NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7826556/302-26-7826556CPR |
Summary
A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.
The Administrative Assistant provides comprehensive support to the Occupational Health team by undertaking a range of administration and clerical tasks to ensure that the administrative aspects of the service run smoothly.
In addition to Wrightington, Wigan and Leigh NHS Foundation Trust, the Occupational Health Service also provides services to university students, this role is based at Salford University and will support onsite Occupational Health Services provided to students. The nature of the work is diverse and highly confidential and can be physically demanding.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
· Provide support in the delivery of the Occupational Health service to The University of Salford
· To provide administration support to clinical staff and the Administrative Team
· Answer telephone enquiries and emails, directing queries/messages to the appropriate member of the Occupational Health Team in a timely manner.
· Change and making of appointments in response to telephone calls/emails, ensuring all data entries and documentation are changed accurately.
· Undertaking appointment tasks via the Online Occupational Health Database – to include pre-employments and management referral appointments
· Undertake reception duties i.e. run clinics, greet clients to the department, etc.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
· People at the Heart
· Listen and Involve
· Kind and Respectful
· ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
• Provide support in the delivery of the Occupational Health service to The University of Salford
• To provide administration support to clinical staff and the Administrative Team
• Answer telephone enquiries and emails, directing queries/messages to the appropriate member of the Occupational Health Team in a timely manner.
• Change and making of appointments in response to telephone calls/emails, ensuring all data entries and documentation are changed accurately.
• Undertaking appointment tasks via the Online Occupational Health Database – to include pre-employments and management referral appointments
• Undertake reception duties i.e. run clinics, greet clients to the department, etc.
• Always display a professional attitude when dealing with the general public and colleagues alike whilst using effective communication skills to influence the outcome in issues causing concern.
• Assist members of the clinical staff with any queries concerning administrative processes
• Scanning of files and adding to the database when required
• General Office Duties
• Maintain the departmental filing system of confidential staff health records to ensure efficient retrieval of health records.
• Undertake general office administration i.e. photocopying, scanning and filing.
• Create/send out appointment letters.
• To be responsible for the quality and accuracy of all data input of both written and electronic information that they are recording.
• Produce vaccination history reports from the Occupational Health database (OPASG2 system) when requested.
• Demonstrate effective communication using the spoken and written word to influence the outcome
• Demonstrate awareness and sensitivity of patients with hearing difficulties and where patients’ language is not English
• Receive and process all messages in accordance with instructions
• Utilise the Trust's IT resources appropriately in line with the policies and procedures
• Maintain accurate, timely and legible written and electronic records
This advert closes on Thursday 26 Mar 2026
The Administrative Assistant provides comprehensive support to the Occupational Health team by undertaking a range of administration and clerical tasks to ensure that the administrative aspects of the service run smoothly.
In addition to Wrightington, Wigan and Leigh NHS Foundation Trust, the Occupational Health Service also provides services to university students, this role is based at Salford University and will support onsite Occupational Health Services provided to students. The nature of the work is diverse and highly confidential and can be physically demanding.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
· Provide support in the delivery of the Occupational Health service to The University of Salford
· To provide administration support to clinical staff and the Administrative Team
· Answer telephone enquiries and emails, directing queries/messages to the appropriate member of the Occupational Health Team in a timely manner.
· Change and making of appointments in response to telephone calls/emails, ensuring all data entries and documentation are changed accurately.
· Undertaking appointment tasks via the Online Occupational Health Database – to include pre-employments and management referral appointments
· Undertake reception duties i.e. run clinics, greet clients to the department, etc.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
· People at the Heart
· Listen and Involve
· Kind and Respectful
· ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
• Provide support in the delivery of the Occupational Health service to The University of Salford
• To provide administration support to clinical staff and the Administrative Team
• Answer telephone enquiries and emails, directing queries/messages to the appropriate member of the Occupational Health Team in a timely manner.
• Change and making of appointments in response to telephone calls/emails, ensuring all data entries and documentation are changed accurately.
• Undertaking appointment tasks via the Online Occupational Health Database – to include pre-employments and management referral appointments
• Undertake reception duties i.e. run clinics, greet clients to the department, etc.
• Always display a professional attitude when dealing with the general public and colleagues alike whilst using effective communication skills to influence the outcome in issues causing concern.
• Assist members of the clinical staff with any queries concerning administrative processes
• Scanning of files and adding to the database when required
• General Office Duties
• Maintain the departmental filing system of confidential staff health records to ensure efficient retrieval of health records.
• Undertake general office administration i.e. photocopying, scanning and filing.
• Create/send out appointment letters.
• To be responsible for the quality and accuracy of all data input of both written and electronic information that they are recording.
• Produce vaccination history reports from the Occupational Health database (OPASG2 system) when requested.
• Demonstrate effective communication using the spoken and written word to influence the outcome
• Demonstrate awareness and sensitivity of patients with hearing difficulties and where patients’ language is not English
• Receive and process all messages in accordance with instructions
• Utilise the Trust's IT resources appropriately in line with the policies and procedures
• Maintain accurate, timely and legible written and electronic records
This advert closes on Thursday 26 Mar 2026