Administrator Manchester Living Well/Neighbourhood Mental Health Teams
| Posting date: | 23 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum |
| Hours: | Full time |
| Closing date: | 22 April 2026 |
| Location: | Manchester, M21 4EX |
| Company: | Greater Manchester Mental Health NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7783013/437-7783013 |
Summary
A Vacancy at Greater Manchester Mental Health NHS Foundation Trust.
Job summary
We are excited to welcome applicants to join our Living Well/Neighbourhood Mental Health Teams across the City of Manchester.
Living Well is a service co-designed by people with lived experience and key partners, designed to bridge the gap between existing primary and secondary care services. Working in partnership with GMMH and VCSE organisations we offer a service which is trauma informed, holistic, person led and community based.
The post holder will be required to provide a confidential secretarial and administrative service to the Living Well Team. The post holder will also be responsible for a range of supporting activity such as managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner.
We take flexible working seriously and are keen to have flexible working discussions with applicants. Living Well is fully committed to supporting applicants with lived experience in all posts.
Selection process
Selection will be via interview, please drop us an email if you'd like to discuss the role further or gain a better understanding of the role, our team or ways of working.
We believe that administrators are completely integral to the smooth running of a service and helping service users get the best experience. You will sit at the heart of our team! Please see job description and person specification for full details.
Main duties of the job
- Our administrators are often the first voice a service user hears so it is
essential that you are able to offer a warm welcome and calm presence.
- Provide admin support to the Living Well team in relation to
correspondence with service users and entering data on our clinical
systems.
- Supporting the team with rotas and room bookings.
- Dealing with all incoming and outgoing mail: processing, distributing
and responding as appropriate.
- Supporting the team to make onward referrals.
- Supporting the team with recording outcome measure data.
- Co-ordinate and facilitate the dissemination of information to and from
the team.
- Producing minutes from various meeting as required
- Logging referrals as per the requirements of the team.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
See attached detailed job description and person specification:
Staff benefits
• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
This advert closes on Sunday 5 Apr 2026
Job summary
We are excited to welcome applicants to join our Living Well/Neighbourhood Mental Health Teams across the City of Manchester.
Living Well is a service co-designed by people with lived experience and key partners, designed to bridge the gap between existing primary and secondary care services. Working in partnership with GMMH and VCSE organisations we offer a service which is trauma informed, holistic, person led and community based.
The post holder will be required to provide a confidential secretarial and administrative service to the Living Well Team. The post holder will also be responsible for a range of supporting activity such as managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner.
We take flexible working seriously and are keen to have flexible working discussions with applicants. Living Well is fully committed to supporting applicants with lived experience in all posts.
Selection process
Selection will be via interview, please drop us an email if you'd like to discuss the role further or gain a better understanding of the role, our team or ways of working.
We believe that administrators are completely integral to the smooth running of a service and helping service users get the best experience. You will sit at the heart of our team! Please see job description and person specification for full details.
Main duties of the job
- Our administrators are often the first voice a service user hears so it is
essential that you are able to offer a warm welcome and calm presence.
- Provide admin support to the Living Well team in relation to
correspondence with service users and entering data on our clinical
systems.
- Supporting the team with rotas and room bookings.
- Dealing with all incoming and outgoing mail: processing, distributing
and responding as appropriate.
- Supporting the team to make onward referrals.
- Supporting the team with recording outcome measure data.
- Co-ordinate and facilitate the dissemination of information to and from
the team.
- Producing minutes from various meeting as required
- Logging referrals as per the requirements of the team.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
See attached detailed job description and person specification:
Staff benefits
• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
This advert closes on Sunday 5 Apr 2026