People Operations Assistants
| Posting date: | 22 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 April 2026 |
| Location: | Paisley, Renfrewshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | West College Scotland |
| Job type: | Permanent |
| Job reference: | WCSR0001279 |
Summary
People Operations Assistant – Job Ref: 1279
Department / Sector: People Team
Grade 3 Salary Scale £29,087.84 to £31,432.52 pro-rata, per annum
(plus generous staff benefits package)
Initial salary placement will normally be on the first point of the scale and will increase by annual incremental progression
Hours: Multiple
Location: Hybrid
Closing date for all completed applications is Friday 3 April 2026 (midnight).
The People Operations Assistant interviews are currently scheduled for Thursday 16 April 2026.
We anticipate the selection process will include an interview and assessment task.
We are introducing a brand-new People Systems & Operations Team Shared Service to provide a simpler, faster and more consistent way to access transactional HR, Payroll and People support, all through one central point.
This is an exciting transformation for West College Scotland, bringing together People Services, Payroll and digital systems into a modern, customer-focused service that puts efficiency, innovation and employee experience at its heart.
If you’re looking to be part of a forward-thinking team where your work genuinely shapes how services are delivered, this is your opportunity. Check out the role we have available below.
People Operations Assistant (1279) – Full and/or part-time hours available:
This is an exciting opportunity to join our new People Systems & Operations Team, playing a pivotal role in delivering a high-quality, consistent and customer-focused service across the employee lifecycle. Reporting to the People Systems and Operations Manager, you will act as a Tier 1 contact within our modern Shared Services model, providing accurate administrative support and clear procedural guidance through the Service Desk and digital channels. You will log, track and manage requests in line with agreed service standards and SLAs, escalating matters where appropriate, while maintaining high standards of data integrity within iTrent and associated systems. Supporting key processes including recruitment, onboarding, contractual changes, absence administration and payroll-related documentation, you will work within established policies while promoting self-service and digital workflows. As part of a forward-thinking and digitally enabled People function, you will contribute to continuous improvement, GDPR compliance and audit standards, helping to deliver a consistent, efficient and professional employee experience. We are looking for a confident and capable communicator who thrives in a fast-paced, high-volume and customer-focused environment, with strong organisational and ICT skills, excellent attention to detail and the ability to manage competing priorities. You will demonstrate professionalism, integrity and sound judgement, handle confidential information appropriately and build strong working relationships, supported by an SVQ Level 3 in Administration (SCQF Level 6) or equivalent, alongside experience in a confidential HR or administrative environment, including supporting HR processes, maintaining accurate system records and contributing to a digitally driven, continuous improvement-focused service.
We are an inclusive place to work:
At West College Scotland we are ambitious about Equality, Diversity, and Inclusion. If you've got the right skills and qualifications for the job, we want to hear from you. We encourage applications from all candidates regardless of age, disability - visible and non-visible including neurodiversity, gender identity, marriage and civil partnership, pregnancy and maternity, race religion or belief, sex, or sexual orientation. Click here to find out more.
Benefits of working with us:
This is an excellent opportunity to join one of Scotland’s sector leading colleges. The College offers an outstanding benefits package including:
• Generous holiday entitlement - 45 days holiday (pro-rata) (including bank & public holidays).
• Membership of the Local Government Pension Scheme.
• Enhanced maternity, paternity and adoption leave pay (subject to eligibility).
• Opportunities for hybrid working.
• Access to a dedicated wellbeing team and a 24/7 confidential employee assistance programme.
• Support to enhance your skills through a variety of methods including online learning, coaching and self-directed study.
Full details of the skills and qualifications required can be found on the employee specification. To view our Privacy Notice, please click here.
Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Disclosure Scotland Protection of Vulnerable Groups Scheme (PVG). All candidates must be able to prove their Right to Work in the UK. Please note West College Scotland does not provide Visa sponsorship.
To view our vacancies and to apply for posts, please click here. If you require any assistance, please contact the People team by emailing HR@wcs.ac.uk. Occasionally correspondence relating to your application may go into your spam/junk email folder.
For an informal chat about the role, please contact Mandy Campbell via e-mail mandy.campbell@wcs.ac.uk
Department / Sector: People Team
Grade 3 Salary Scale £29,087.84 to £31,432.52 pro-rata, per annum
(plus generous staff benefits package)
Initial salary placement will normally be on the first point of the scale and will increase by annual incremental progression
Hours: Multiple
Location: Hybrid
Closing date for all completed applications is Friday 3 April 2026 (midnight).
The People Operations Assistant interviews are currently scheduled for Thursday 16 April 2026.
We anticipate the selection process will include an interview and assessment task.
We are introducing a brand-new People Systems & Operations Team Shared Service to provide a simpler, faster and more consistent way to access transactional HR, Payroll and People support, all through one central point.
This is an exciting transformation for West College Scotland, bringing together People Services, Payroll and digital systems into a modern, customer-focused service that puts efficiency, innovation and employee experience at its heart.
If you’re looking to be part of a forward-thinking team where your work genuinely shapes how services are delivered, this is your opportunity. Check out the role we have available below.
People Operations Assistant (1279) – Full and/or part-time hours available:
This is an exciting opportunity to join our new People Systems & Operations Team, playing a pivotal role in delivering a high-quality, consistent and customer-focused service across the employee lifecycle. Reporting to the People Systems and Operations Manager, you will act as a Tier 1 contact within our modern Shared Services model, providing accurate administrative support and clear procedural guidance through the Service Desk and digital channels. You will log, track and manage requests in line with agreed service standards and SLAs, escalating matters where appropriate, while maintaining high standards of data integrity within iTrent and associated systems. Supporting key processes including recruitment, onboarding, contractual changes, absence administration and payroll-related documentation, you will work within established policies while promoting self-service and digital workflows. As part of a forward-thinking and digitally enabled People function, you will contribute to continuous improvement, GDPR compliance and audit standards, helping to deliver a consistent, efficient and professional employee experience. We are looking for a confident and capable communicator who thrives in a fast-paced, high-volume and customer-focused environment, with strong organisational and ICT skills, excellent attention to detail and the ability to manage competing priorities. You will demonstrate professionalism, integrity and sound judgement, handle confidential information appropriately and build strong working relationships, supported by an SVQ Level 3 in Administration (SCQF Level 6) or equivalent, alongside experience in a confidential HR or administrative environment, including supporting HR processes, maintaining accurate system records and contributing to a digitally driven, continuous improvement-focused service.
We are an inclusive place to work:
At West College Scotland we are ambitious about Equality, Diversity, and Inclusion. If you've got the right skills and qualifications for the job, we want to hear from you. We encourage applications from all candidates regardless of age, disability - visible and non-visible including neurodiversity, gender identity, marriage and civil partnership, pregnancy and maternity, race religion or belief, sex, or sexual orientation. Click here to find out more.
Benefits of working with us:
This is an excellent opportunity to join one of Scotland’s sector leading colleges. The College offers an outstanding benefits package including:
• Generous holiday entitlement - 45 days holiday (pro-rata) (including bank & public holidays).
• Membership of the Local Government Pension Scheme.
• Enhanced maternity, paternity and adoption leave pay (subject to eligibility).
• Opportunities for hybrid working.
• Access to a dedicated wellbeing team and a 24/7 confidential employee assistance programme.
• Support to enhance your skills through a variety of methods including online learning, coaching and self-directed study.
Full details of the skills and qualifications required can be found on the employee specification. To view our Privacy Notice, please click here.
Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Disclosure Scotland Protection of Vulnerable Groups Scheme (PVG). All candidates must be able to prove their Right to Work in the UK. Please note West College Scotland does not provide Visa sponsorship.
To view our vacancies and to apply for posts, please click here. If you require any assistance, please contact the People team by emailing HR@wcs.ac.uk. Occasionally correspondence relating to your application may go into your spam/junk email folder.
For an informal chat about the role, please contact Mandy Campbell via e-mail mandy.campbell@wcs.ac.uk