Assistant Manager (Alresford) - St. Michael's Hospice Retail Team
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | £24,853 per year, pro rata |
| Hours: | Part time |
| Closing date: | 01 April 2026 |
| Location: | SO24 9AT |
| Remote working: | On-site only |
| Company: | St. Michael's Hospice (North Hampshire) |
| Job type: | Permanent |
| Job reference: |
Summary
Our Alresford store is now established and growing, and we’re looking for a motivated Assistant Manager to help drive its continued success. This is a fantastic opportunity to join a thriving, community-focused shop where every sale and donation helps fund vital care for people across North Hampshire. This role is key to supporting the Store Manager in delivering strong commercial performance while ensuring an excellent experience for every customer and donor.
Working closely with the Store Manager, you will support the day-to-day running of the shop, helping to lead the team and maintain high standards across all areas of the business. You will play an important role in driving sales, supporting volunteers, and ensuring the shop remains a welcoming and engaging environment.
Key responsibilities include:
• Supporting the Store Manager in the daily operation of the shop
• Taking responsibility for the shop in the Manager’s absence
• Delivering excellent customer service and supporting sales performance
• Recruiting, supporting, and motivating volunteers
• Maintaining high standards of visual merchandising and shop presentation
• Ensuring compliance with all policies, procedures, and health & safety standards
About you
We are looking for someone who:
• Has retail experience (charity or commercial), with supervisory experience or transferable skills
• Is passionate about delivering excellent customer service
• Has a strong eye for detail and takes pride in shop standards and presentation
• Is confident, organised, and able to adapt in a busy environment
• Enjoys working with and supporting volunteers
• Can work flexibly across the week, including regular weekend working (Saturdays are a key trading day)
St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.
Candidates must have the right to work in the UK. We are unable to offer visa sponsorship for this role.
St. Michael’s Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.
When you join our retail team, you’re not just taking on a job—you’re helping make a real difference. Every sale helps to fund the specialist care and support we provide to local people living with life-limiting illness.
Our benefits
We offer a competitive salary with attractive benefits, including life assurance, 28 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.
Contact
For further information and to arrange informal visits, please contact Colin Tanner, Retail Business Manager, colin.tanner@stmichaelshospice.org.uk
Working closely with the Store Manager, you will support the day-to-day running of the shop, helping to lead the team and maintain high standards across all areas of the business. You will play an important role in driving sales, supporting volunteers, and ensuring the shop remains a welcoming and engaging environment.
Key responsibilities include:
• Supporting the Store Manager in the daily operation of the shop
• Taking responsibility for the shop in the Manager’s absence
• Delivering excellent customer service and supporting sales performance
• Recruiting, supporting, and motivating volunteers
• Maintaining high standards of visual merchandising and shop presentation
• Ensuring compliance with all policies, procedures, and health & safety standards
About you
We are looking for someone who:
• Has retail experience (charity or commercial), with supervisory experience or transferable skills
• Is passionate about delivering excellent customer service
• Has a strong eye for detail and takes pride in shop standards and presentation
• Is confident, organised, and able to adapt in a busy environment
• Enjoys working with and supporting volunteers
• Can work flexibly across the week, including regular weekend working (Saturdays are a key trading day)
St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.
Candidates must have the right to work in the UK. We are unable to offer visa sponsorship for this role.
St. Michael’s Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.
When you join our retail team, you’re not just taking on a job—you’re helping make a real difference. Every sale helps to fund the specialist care and support we provide to local people living with life-limiting illness.
Our benefits
We offer a competitive salary with attractive benefits, including life assurance, 28 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.
Contact
For further information and to arrange informal visits, please contact Colin Tanner, Retail Business Manager, colin.tanner@stmichaelshospice.org.uk