Systems and Applications Operations Engineer
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | £29,064 to £38,220 per year |
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | North Yorkshire, Yorkshire And The Humber |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | North Yorkshire Council |
| Job type: | Permanent |
| Job reference: |
Summary
Grade: G-I
Salary: £29,064 - £38,220 per annum
Contract: Permanent
Hours: Full-time
Location: Northallerton, North Yorkshire
Hybrid working, base office location to be agreed
Are you passionate about technology and systems development?
Do you have a drive to develop and continuously improve technology solutions, customer facing systems and business critical applications?
Are you looking for a new challenge?
The role
As a Systems and Applications Operations Engineer, you’ll join a friendly, large multi-faceted team professional team within the Council’s Technology Service, supporting the effective operation and development of key management information systems. You’ll help deliver and support a wide range of applications used across our offices, external partners and community services.
You will act as the lead for nominated systems becoming a true system expert. Working collaboratively with colleagues, partners and third‑party suppliers, you’ll help shape system improvements, support upgrades, test new developments and resolve complex technical issues to ensure our systems continue to meet business and statutory needs, as well as providing a professional, high quality, third line support service.
You will be working in a team that strives to foster a friendly and professional working environment where individual effort and team work is recognised and valued both by customers and colleagues alike. We encourage a positive work/life balance through flexible and home working practices and we are committed to developing our staff through on the job experience and professional training opportunities.
As systems applications engineer, excellent customer service and relationship building skills are a must, as well as an ability to work to your own initiative and problem solve. Occasional out of hours working may be required to support system upgrades and changes, as well as occasional travel to other NYC sites and supplier events.
If you’re looking to make a real impact and grow your expertise in a supportive, flexible and forward‑thinking team, we’d love to hear from you.
What we can offer…
The service has embraced modern work practices, enabling colleagues to work from home, other offices and client premises. We come together as a team for development, connection and collaboration, otherwise we work where its most productive to do so.
You will be provided with technology to enable efficient and effective work, ensuring that you are connected and well supported.
You will have the full support of the service to enable you to develop both knowledge and skills to help further progress your career.
You are provided with a comprehensive benefits package:
· with an excellent employer defined pension scheme,
· enhanced holidays,
· flexible working to help you thrive at home and well as work,
· salary sacrifice car, cycle and technology,
· childcare schemes,
· package of ‘Everybody Benefits’ shopping vouchers, discounts and more.
Please see our total rewards brochure for more information.
The role offers Hybrid Working, with expectation to attend council offices across North Yorkshire when required. Your base office location will be one of the NYC offices- Northallerton, Selby, Harrogate or Scarbrough depending on which is most convenient for you.
More Information
For further information contact Zoe Hide, Service Owner email: zoe.hide@northyorks.gov.uk or Adam Fosker, Service Owner email: Adam.Fosker@northyorks.gov.uk
Key Dates:
Closing Date: 12th April 2026
Interview Date: Week Commencing 20th April 2026
Key Documents:
Job Description.docx
Total Rewards
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Salary: £29,064 - £38,220 per annum
Contract: Permanent
Hours: Full-time
Location: Northallerton, North Yorkshire
Hybrid working, base office location to be agreed
Are you passionate about technology and systems development?
Do you have a drive to develop and continuously improve technology solutions, customer facing systems and business critical applications?
Are you looking for a new challenge?
The role
As a Systems and Applications Operations Engineer, you’ll join a friendly, large multi-faceted team professional team within the Council’s Technology Service, supporting the effective operation and development of key management information systems. You’ll help deliver and support a wide range of applications used across our offices, external partners and community services.
You will act as the lead for nominated systems becoming a true system expert. Working collaboratively with colleagues, partners and third‑party suppliers, you’ll help shape system improvements, support upgrades, test new developments and resolve complex technical issues to ensure our systems continue to meet business and statutory needs, as well as providing a professional, high quality, third line support service.
You will be working in a team that strives to foster a friendly and professional working environment where individual effort and team work is recognised and valued both by customers and colleagues alike. We encourage a positive work/life balance through flexible and home working practices and we are committed to developing our staff through on the job experience and professional training opportunities.
As systems applications engineer, excellent customer service and relationship building skills are a must, as well as an ability to work to your own initiative and problem solve. Occasional out of hours working may be required to support system upgrades and changes, as well as occasional travel to other NYC sites and supplier events.
If you’re looking to make a real impact and grow your expertise in a supportive, flexible and forward‑thinking team, we’d love to hear from you.
What we can offer…
The service has embraced modern work practices, enabling colleagues to work from home, other offices and client premises. We come together as a team for development, connection and collaboration, otherwise we work where its most productive to do so.
You will be provided with technology to enable efficient and effective work, ensuring that you are connected and well supported.
You will have the full support of the service to enable you to develop both knowledge and skills to help further progress your career.
You are provided with a comprehensive benefits package:
· with an excellent employer defined pension scheme,
· enhanced holidays,
· flexible working to help you thrive at home and well as work,
· salary sacrifice car, cycle and technology,
· childcare schemes,
· package of ‘Everybody Benefits’ shopping vouchers, discounts and more.
Please see our total rewards brochure for more information.
The role offers Hybrid Working, with expectation to attend council offices across North Yorkshire when required. Your base office location will be one of the NYC offices- Northallerton, Selby, Harrogate or Scarbrough depending on which is most convenient for you.
More Information
For further information contact Zoe Hide, Service Owner email: zoe.hide@northyorks.gov.uk or Adam Fosker, Service Owner email: Adam.Fosker@northyorks.gov.uk
Key Dates:
Closing Date: 12th April 2026
Interview Date: Week Commencing 20th April 2026
Key Documents:
Job Description.docx
Total Rewards
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.