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Medical Receptionist

Job details
Posting date: 20 March 2026
Salary: Not specified
Additional salary information: Salary will be dependent on skills and experience
Hours: Part time
Closing date: 27 March 2026
Location: Dumbarton, West Dunbartonshire
Remote working: On-site only
Company: Levenside Medical Practice
Job type: Permanent
Job reference: MR26

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Summary

Levenside Medical Practice, based within Dumbarton Health Centre, is a friendly and dynamic training practice providing high quality care to more than 8,500 patients. We are delighted to offer an exciting opportunity for an enthusiastic, hardworking and reliable Receptionist to join our large multidisciplinary team.
This is a 22.5 hour per week post, worked Monday to Friday.

The successful candidate must be available between 8.00am and 6.00pm, with flexibility required to support cover for annual leave and sickness absence.
We are looking for a strong team player with excellent communication skills, who is empathetic, calm, approachable and able to remain composed under pressure in a busy and sometimes unpredictable environment, while maintaining patient confidentiality at all times.

Experience in a busy customer facing role is essential. Experience in healthcare setting would be advantageous but is not required, as full training will be provided for the right candidate.

Our current clinical system is EMIS PCS, and we will be transitioning to Vision over the summer. We therefore require someone with strong IT skills who can adapt quickly in a fast paced environment.

Key responsibilities include:
• Welcoming and signposting patients in person and over the telephone
• Processing prescriptions and incoming mail
• Booking and cancelling appointments
• Managing enquiries from secondary care and community pharmacies
• Scanning and filing clinical and administrative documents
• Undertaking other administrative duties as directed by the Practice Manager

How to apply
Please send your CV and a supporting statement outlining your suitability for the role to:
Cathy Smith, Operations Manager
Email: cathy.smith3@nhs.scot
Please note that only applicants selected for interview will be contacted.
Salary will be dependent on skills and experience.
The Closing Date for this post is 27th March 2026.

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