Assistant Service Manager | Imperial College Healthcare NHS Trust
| Posting date: | 19 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £37,259 - £45,356 pa inclusive |
| Hours: | Full time |
| Closing date: | 18 April 2026 |
| Location: | London, W2 1NY |
| Company: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Job type: | Permanent |
| Job reference: | 7885914/290-CR-1059 |
Summary
A unique opportunity has arisen for the role of Assistant Patient Dining Service Manager at Imperial College Healthcare.
This critical role supports the safe and effective delivery of hydration and nutrition to patients in a fast-paced environment, spanning multiple buildings and operating 7 days a week, 365 days a year.
The role requires in depth technical knowledge of operational food production, back of house/front of house services, food safety legislation, allergen controls and industry best practice.
The post has line management responsibilities, involving team leading, coaching for performance and on the job training, the post holder will deputise for the Patient Dining Manager, be part of the St Mary's Hospital and Western Eye Hospital leadership team and play a vital role in delivering a service in accordance with our Trust values.
• Recommends changes to Patient Dining policy and service delivery, implementing changes as appropriate in consultation with the General Manager or other stake holders e.g. Dieticians.
• Ensure that all Patient Dining staff follow the correct procedures for signing out / in of all keys.
• Manage work activity using CARPS system, intervening and delegating tasks as appropriate.
• Management of all purchasing (food or non-food) required for the Patient Dining Department from the authorised supplies as set up by Procurement and or other Facilities Department.
• Manage of waste generated from all kitchen or preparation areas, and liaise with the Trust waste manager to ensure we are fully compliant at all times.
• To manage and develop a patient focused service that meets user expectation.
• To continuously develop and improve food service quality and hygiene standards.
• To have knowledge and understanding as and when required of changes in food service related legislation.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
This advert closes on Thursday 26 Mar 2026