Air Freight Operator / Freight Forwarding Import & Export Clerk
| Posting date: | 19 March 2026 |
|---|---|
| Salary: | £34,000 to £45,000 per year |
| Additional salary information: | + Benefits |
| Hours: | Full time |
| Closing date: | 18 April 2026 |
| Location: | Heathrow Airport, London |
| Remote working: | On-site only |
| Company: | AWD online |
| Job type: | Permanent |
| Job reference: | AWDO-P14532 |
Summary
Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator
A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment.
The position is heavily AOG-driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered.
If you’ve also worked in the following roles, we’d also like to hear from you:
Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics
SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week)
JOB OVERVIEW
We have a fantastic new job opportunity for an Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions.
As an Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail.
The Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services.
DUTIES
Your duties as the Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator include:
• Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services
• AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime
• Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents
• Customs Processing: Preparing and submitting UK import and export customs entries
• Documentation Management: Completing AWBs, bills of lading and delivery paperwork
• Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence
• Hazardous Goods Support: Assisting with dangerous goods documentation where required
• System Updates: Maintaining accurate shipment records within internal systems
• Operational Support: Assisting senior team members with daily logistics operations
• Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations
CANDIDATE REQUIREMENTS
• Strong background in freight forwarding, logistics or import/export operations
• Experience with customs entries (UK imports and exports)
• Previous experience in an operations, freight or logistics coordination role
• Ability to work in a time-critical, fast-paced environment
• Excellent communication and organisational skills
• Ability to manage multiple deadlines in a time-critical setting
• High attention to detail and problem-solving ability
• Confidence using Microsoft Office and logistics systems
• A proactive, reliable and team-focused approach
BENEFITS
• 20 days annual leave plus Bank Holidays
• Performance-related bonus
• Additional payments for weekday/weekend cover
• Pension scheme
• Private medical care following probation
• Overtime opportunities once fully trained
• Long-term career development opportunities
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14532
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
AWD-IN-SPJ
A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment.
The position is heavily AOG-driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered.
If you’ve also worked in the following roles, we’d also like to hear from you:
Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics
SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week)
JOB OVERVIEW
We have a fantastic new job opportunity for an Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions.
As an Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail.
The Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services.
DUTIES
Your duties as the Air Freight Operator / Freight Forwarding Import & Export Clerk / Coordinator include:
• Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services
• AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime
• Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents
• Customs Processing: Preparing and submitting UK import and export customs entries
• Documentation Management: Completing AWBs, bills of lading and delivery paperwork
• Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence
• Hazardous Goods Support: Assisting with dangerous goods documentation where required
• System Updates: Maintaining accurate shipment records within internal systems
• Operational Support: Assisting senior team members with daily logistics operations
• Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations
CANDIDATE REQUIREMENTS
• Strong background in freight forwarding, logistics or import/export operations
• Experience with customs entries (UK imports and exports)
• Previous experience in an operations, freight or logistics coordination role
• Ability to work in a time-critical, fast-paced environment
• Excellent communication and organisational skills
• Ability to manage multiple deadlines in a time-critical setting
• High attention to detail and problem-solving ability
• Confidence using Microsoft Office and logistics systems
• A proactive, reliable and team-focused approach
BENEFITS
• 20 days annual leave plus Bank Holidays
• Performance-related bonus
• Additional payments for weekday/weekend cover
• Pension scheme
• Private medical care following probation
• Overtime opportunities once fully trained
• Long-term career development opportunities
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14532
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
AWD-IN-SPJ