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Receptionist

Job details
Posting date: 19 March 2026
Salary: £26,005 per year
Additional salary information: Inclusive of London weighting
Hours: Full time
Closing date: 18 April 2026
Location: NW10 9SU
Remote working: On-site only
Company: Via
Job type: Permanent
Job reference: Job0344

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Summary

Who we are 

 At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.  

 Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. 

 Everything we do is driven by our values: 

Care. Care for people is at the heart of everything we do. 

Be human. We are accessible, genuine and humble. Always learning. 

Do the right thing. We’re open, honest and inclusive. We get things done. 

 We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported. 



What we’re looking for 

This is an exciting opportunity to join a fast-paced and growing organisation.  

We’re looking for a Receptionist for our Brent New Beginnings service.

As New Beginnings Receptionist you will be the ‘first face of the service’, providing a warm and professional welcome for service users, professionals, and all other stakeholders. You will, alongside others in your team, support with taking calls, processing mail, maintaining service supplies and record keeping. You will play a key role in promoting the New Beginning service.



We are looking for someone that is excited to work in this service user facing role, someone that has the ability to make individuals feel safe and welcomed every time they attend; supporting them make changes to their life for the better.



This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. 

We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. 

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.  

Deadline: 22/04/2026 at midnight. Via reserve the right to close this advert early on recruitment of a successful candidate, apply early to avoid disappointment. 

Salary: £26,005 per annum (inclusive of London weighting)

Vacancy type: Permanent

Working hours: Monday to Friday 9am – 5pm with flexibility some evenings will be required.

Our Administrator Lead is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach June Ramsey at 0300 303 4611 (option 1) or via mobile on 07918 608818.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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