Office Manager
| Posting date: | 19 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 15 April 2026 |
| Location: | Oldham, OL4 3BP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2733-26-0002 |
Summary
Office Manager GP SurgeryBe the driving force behind a modern, patient centred practice Are you energised by fast paced environments, passionate about people, and motivated by the chance to shape how a GP surgery runs? Were looking for an Office Manager who brings fresh ideas, strong leadership, and a commitment to delivering outstanding patient experiences. This is a role for someone who thrives on variety: one moment youre supporting your team on the front desk, the next youre improving systems, analysing workflows, or helping the practice innovate. You'll be the heartbeat of the surgery the person who keeps everything running smoothly, supports staff to shine, and ensures patients feel cared for from the moment they walk through the door. What You'll Lead & Deliver Champion exceptional patient experience, ensuring every interaction is warm, efficient, and well co ordinated. Inspire, mentor, and develop the admin and reception team, creating a positive, high performing culture. Streamline and modernise practice processes, using digital tools and creative thinking to improve efficiency. Oversee day to day operations, ensuring the practice runs like a well oiled machine. Drive innovation, identifying opportunities to enhance access, reduce bottlenecks, and improve patient flow. Support delivery of NHS targets and quality frameworks, helping the practice achieve excellence. Lead on HR administration, including recruitment, onboarding, training, and wellbeing initiatives. Manage facilities, resources, and suppliers, ensuring a safe, organised, and future ready environment. Handle patient feedback and complaints with empathy, professionalism, and a solutions focused mindset. Collaborate closely with GPs, nurses, and external partners, acting as a key connector across the practice. What Makes This Role Exciting You'll have real influence over how the practice evolves. You'll be part of a team that values innovation, compassion, and continuous improvement. No two days are the same you'll solve problems, lead people, and shape patient care. You'll help build a surgery that feels welcoming, modern, and responsive to the community's needs. Who You Are You're a natural organiser, a confident communicator, and someone who loves bringing out the best in others. You're calm under pressure, proactive in your approach, and excited by the idea of improving systems and experiences. Above all, you care about people your team, your colleagues, and your patients.