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Service Delivery Manager - Cleaning

Job details
Posting date: 19 March 2026
Hours: Full time
Closing date: 26 March 2026
Location: Gloucestershire, South West England
Remote working: On-site only
Company: Glen Cleaning Ltd
Job type: Permanent
Job reference: SDM Gloucestershire / P Fowler

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Summary

Service Delivery Manager – Gloucestershire (Primary Schools)

Are you an organised, people-focused leader with a passion for delivering high standards? Glen Group is looking for a Service Delivery Manager to oversee and support a portfolio of primary schools across the Gloucestershire area.

This is a fantastic opportunity to join a privately owned, people-driven business that truly values its teams and the service it delivers.

About the Role

As a Service Delivery Manager, you will play a key role in ensuring high-quality cleaning services across multiple school sites. You will lead and support a team of cleaning operatives while acting as the main point of contact for both staff and clients.

You’ll need to be confident working independently while being supported by an experienced Area Supervisor.

Key Responsibilities

Manage and support a portfolio of primary school cleaning contracts
Lead, motivate, and develop a team of cleaning operatives
Act as the first point of contact for employees and clients
Conduct regular cleaning audits to ensure high standards are maintained
Manage staff hours, absence, and input data into company systems
Provide support during both morning (AM) and afternoon/evening (PM) shifts
Oversee stock control of cleaning consumables and chemicals
Ensure compliance with company procedures and health & safety standards
What We’re Looking For

Strong leadership and team management skills
Excellent communication and organisational abilities
Ability to work independently and manage your own workload
Experience in cleaning, facilities management, or a similar role (preferred)
Confident using IT systems for reporting and administration
Flexible and committed to supporting operational needs
What We Offer

Competitive salary (discussed at interview)
Company van provided
All necessary IT equipment supplied
Supportive management structure
Opportunity to grow within a well-established, people-focused company
Glen Group Benefits
About Glen Group

Glen Group is a privately owned company with a strong reputation for delivering quality services. We pride ourselves on being a people-first business, supporting our teams to succeed and grow.

Apply Now

To apply, please send your CV to:
paulfowler@glengroupltd.com

Job Types: Full-time, Permanent

Benefits:


Company car
Company pension
Flexitime
Experience:


managing: 1 year (preferred)
Licence/Certification:


Driving Licence (required)
Work Location: In person

Apply for this job