System Access Administrator | Cambridge University Hospitals NHS Foundation Trust
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum |
| Hours: | Part time |
| Closing date: | 18 April 2026 |
| Location: | Cambridge, CB2 0QQ |
| Company: | Cambridge University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7875753/180-F-CVA547 |
Summary
We are seeking an organised, proactive and customer‑focused Systems Access Administrator to join our busy Operational Support Team. This role is essential in ensuring staff across the Trust receive timely and accurate access to NHSmail, EPIC, Smartcards and other centrally managed systems.
You will create new accounts, make access changes, and carry out Registration Authority tasks, working closely with colleagues across Digital, Workforce, departmental managers and other stakeholders to ensure smooth account administration and onboarding for users.
Exceptional attention to detail is essential, along with the ability to maintain accurate, auditable records in line with Information Governance standards. You will also contribute to regular audits and respond to system access‑related enquiries.
This role would suit an experienced administrator who is keen to develop their digital skills, enjoys process‑driven work, and takes pride in supporting frontline teams to deliver excellent patient care.
The role is based on site at our campus in Cambridge.
• To administer user access to NHS Mail, Epic, and other centrally managed systems, creating, amending, and removing access in line with approved security matrices and Information Governance procedures.
• To undertake Registration Authority (RA) and smartcard administration, ensuring access is issued, amended, and withdrawn in accordance with national RA policy and local procedures.
• To manage and progress access requests and queries received via email, the IT Service Desk, and telephone, ensuring timely responses and keeping users informed.
• To monitor and chase outstanding actions to ensure deadlines are met and records remain accurate and compliant.
• To contribute to a safe, professional working environment and identify opportunities to improve ways of working.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Note - As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
· This vacancy will close at midnight on 21st Mar 2026
· Interviews are due to be held on 8th April 2026, please note that this may change.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
This advert closes on Saturday 21 Mar 2026