Member Services Pensions Officer
| Posting date: | 19 March 2026 |
|---|---|
| Salary: | £34,434 to £37,280 per year |
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | Keynsham, Bristol |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Bath & North East Somerset Council |
| Job type: | Temporary |
| Job reference: | RITM0234342 |
Summary
Temporary Maternity Cover
The Avon Pension Fund currently has exciting opportunities for motivated individuals to join our Member Services Team.
About the Avon Pension Fund:
The Avon Pension Fund administers the Local Government Pension Scheme (LGPS) for over 130,000 members across more than 450 employers in the local area. Employers include local unitary councils, universities, academies, town and parish councils, housing associations and charities. The fund is worth over £5 billion and is one of the largest local authority pension funds in the UK. More information can be found at www.avonpensionfund.org.uk.
Member Services Team:
Working on the Member Services Team, you will need excellent organisational, communication and interpersonal skills, together with good attention to detail and a competent level of IT knowledge. You will be required to work as part of a busy pensions team and have the ability to manage your own workload. The Member Services Team involves:
• Processing pension calculations such as retirements, transfers, and estimates
• Ensuring the timely payment of member’s benefits
• Providing accurate information to our members, about the pension fund
• Liaising with other departments to ensure members receive the best levels of service
Training will be provided at all stages, along with an introduction to the work carried out by other areas within the Pensions department.
Successful candidates will benefit from:
• Flexible working, working a minimum two/three days a week in the award-winning Civic Centre in Keynsham, halfway between Bristol and Bath and easily accessible via public transport
• IT equipment for home working
• Membership of the Local Government Pension Scheme
• 26 days annual leave, rising to 31 days after 5 years’ service
• Comprehensive induction training
• Ongoing on the job training and support
• Excellent opportunities for job progression
If you are interested in the position and require more information after reading the job description, or just want to chat through the role and what it involves, please contact: Blandine Vigliucci, Member Services Team Leader on 01225 395198 or email blandine_vigliucci@bathnes.gov.uk
The Avon Pension Fund currently has exciting opportunities for motivated individuals to join our Member Services Team.
About the Avon Pension Fund:
The Avon Pension Fund administers the Local Government Pension Scheme (LGPS) for over 130,000 members across more than 450 employers in the local area. Employers include local unitary councils, universities, academies, town and parish councils, housing associations and charities. The fund is worth over £5 billion and is one of the largest local authority pension funds in the UK. More information can be found at www.avonpensionfund.org.uk.
Member Services Team:
Working on the Member Services Team, you will need excellent organisational, communication and interpersonal skills, together with good attention to detail and a competent level of IT knowledge. You will be required to work as part of a busy pensions team and have the ability to manage your own workload. The Member Services Team involves:
• Processing pension calculations such as retirements, transfers, and estimates
• Ensuring the timely payment of member’s benefits
• Providing accurate information to our members, about the pension fund
• Liaising with other departments to ensure members receive the best levels of service
Training will be provided at all stages, along with an introduction to the work carried out by other areas within the Pensions department.
Successful candidates will benefit from:
• Flexible working, working a minimum two/three days a week in the award-winning Civic Centre in Keynsham, halfway between Bristol and Bath and easily accessible via public transport
• IT equipment for home working
• Membership of the Local Government Pension Scheme
• 26 days annual leave, rising to 31 days after 5 years’ service
• Comprehensive induction training
• Ongoing on the job training and support
• Excellent opportunities for job progression
If you are interested in the position and require more information after reading the job description, or just want to chat through the role and what it involves, please contact: Blandine Vigliucci, Member Services Team Leader on 01225 395198 or email blandine_vigliucci@bathnes.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.