Client Services Assistant – Legal Sector
| Posting date: | 19 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 April 2026 |
| Location: | Cheltenham, Gloucestershire |
| Remote working: | On-site only |
| Company: | Anderson Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | AT490 |
Summary
Our client, a leading firm in the legal sector, is seeking a Client Services Assistant to join their Cheltenham office on a full-time, permanent basis. Known for its welcoming, inclusive culture and collaborative environment, the firm offers an excellent opportunity to gain hands-on experience across a range of legal practice areas and business functions, supporting long-term career development.
We are looking for a highly organised and proactive individual with excellent attention to detail and strong communication skills. You will advanced proficiency in Microsoft Office, and experience using practice management systems. A solutions-focused mindset, strong customer service approach, and the ability to use initiative are essential, along with being a collaborative team player.
Responsibilities:
Client & Project Support
Coordinate support for client projects and matters
Set up processes in collaboration with Partners, Fee Earners, and clients
Support pitches, presentations, events, and business development activity
Ensure client communications reach the appropriate contacts
Maintain accurate client records in CRM systems
Arrange meetings and respond promptly to client queries
Support client relationship management and service delivery
Communication & Coordination
Handle internal and external queries, ensuring timely responses
Liaise with internal teams on behalf of Partners and Fee Earners
Coordinate cover during absences and communicate updates
Financial Administration
Support time recording and ensure timely capture
Assist with billing, invoices, expenses, and credit control
Liaise with Finance to ensure efficient processes
Produce standard financial and time reports
Administrative Support
Manage diaries, meetings, travel, and room bookings
Coordinate logistics (technology, catering, attendees)
Monitor and prioritise team tasks to meet deadlines
Oversee file management, record keeping, and document handling
Supervise and support administrative team members
General Duties
Assist across the team as required, including document updates and basic drafting
Support file opening, conflict checks, and risk processes
Maintain accurate data across internal systems
Provide cover for colleagues during busy or absence periods
Collaborate with legal and business support teams
Comply with all regulatory and professional standards
Hours: Monday to Friday 8.30pm to 5.30pm (hybrid working option after successful completion of induction)
Salary: £30,000 to £33,000 depending on experience + excellent benefits package
We are looking for a highly organised and proactive individual with excellent attention to detail and strong communication skills. You will advanced proficiency in Microsoft Office, and experience using practice management systems. A solutions-focused mindset, strong customer service approach, and the ability to use initiative are essential, along with being a collaborative team player.
Responsibilities:
Client & Project Support
Coordinate support for client projects and matters
Set up processes in collaboration with Partners, Fee Earners, and clients
Support pitches, presentations, events, and business development activity
Ensure client communications reach the appropriate contacts
Maintain accurate client records in CRM systems
Arrange meetings and respond promptly to client queries
Support client relationship management and service delivery
Communication & Coordination
Handle internal and external queries, ensuring timely responses
Liaise with internal teams on behalf of Partners and Fee Earners
Coordinate cover during absences and communicate updates
Financial Administration
Support time recording and ensure timely capture
Assist with billing, invoices, expenses, and credit control
Liaise with Finance to ensure efficient processes
Produce standard financial and time reports
Administrative Support
Manage diaries, meetings, travel, and room bookings
Coordinate logistics (technology, catering, attendees)
Monitor and prioritise team tasks to meet deadlines
Oversee file management, record keeping, and document handling
Supervise and support administrative team members
General Duties
Assist across the team as required, including document updates and basic drafting
Support file opening, conflict checks, and risk processes
Maintain accurate data across internal systems
Provide cover for colleagues during busy or absence periods
Collaborate with legal and business support teams
Comply with all regulatory and professional standards
Hours: Monday to Friday 8.30pm to 5.30pm (hybrid working option after successful completion of induction)
Salary: £30,000 to £33,000 depending on experience + excellent benefits package