Business Relationship Management

Posting date:	19 March 2026
Salary:	£48,822.00 to £56,535.00 per year
Hours:	Full time
Closing date:	03 April 2026
Location:	LA1 4YW
Company:	Lancaster University
Job type:	Temporary
Job reference:	0204-26

Summary

The Business Relationship Manager is a crucial part of the Customer Strategy and Governance section of ISS and operates across the University to build and manage stakeholder relationships. With a focus on International and domestic strategic partnerships you will forge valuable relationships with Faculties and Professional Services to stimulate and shape strategic digital development priorities, and ensure that solutions and services offer maximum value to the University.

You will also analyse feedback from staff and students regarding services, responding to requested improvements and suggestions to create a culture of co-creation and customer service excellence. The role will encompass work to ensure the success of new partnerships, and to iteratively improve existing services and processes.

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About Disability Confident

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