Housing Income Officer
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | £28,598 to £33,699 per year |
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | NG19 7BH |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Mansfield District Council |
| Job type: | Permanent |
| Job reference: | REQ520 |
Summary
Housing Income Officer
£28,598 - £33,699 per annum
An exciting opportunity has arisen for a motivated, compassionate and empathetic candidate to join the Housing Income Team in the important role of Housing Income officer. You will be joining a team who are dedicated in ensuring it reaches high levels of income collection, whilst at the same time collecting with care.
You will be supporting customers in ensuring they have all benefits in place including universal credit housing costs, housing benefits, council tax reduction, enabling access to household support funds, referrals for specialist support, where a need is identified.
Whilst the role is primarily to ensure rent is collected and enforcing breach of tenancy conditions for nonpayment of rent, you will be working in an environment where all possible support is offered in particular during the recovery process.
The ideal candidate will have experience of working in an income recovery, have an existing knowledge of welfare benefits and giving budgeting advice (although training will be provided), have excellent team and communication skills.
You must be hardworking with eye for detail and have a genuine passion for working together as part of a team to provide the best service possible to our customers.
For further information about the role, please refer to the job profile. If you would like to have an informal chat about this role please contact Jill Kirkpatrick, Housing Income Team Leader, 01623 463359.
To apply, please visit: www.mansfield.gov.uk
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Closing date: 5 April 2026
Interviews: 14 April 2026
Mansfield District Council is an Equal Opportunities employer
and welcomes applications from all sections of the Community.
£28,598 - £33,699 per annum
An exciting opportunity has arisen for a motivated, compassionate and empathetic candidate to join the Housing Income Team in the important role of Housing Income officer. You will be joining a team who are dedicated in ensuring it reaches high levels of income collection, whilst at the same time collecting with care.
You will be supporting customers in ensuring they have all benefits in place including universal credit housing costs, housing benefits, council tax reduction, enabling access to household support funds, referrals for specialist support, where a need is identified.
Whilst the role is primarily to ensure rent is collected and enforcing breach of tenancy conditions for nonpayment of rent, you will be working in an environment where all possible support is offered in particular during the recovery process.
The ideal candidate will have experience of working in an income recovery, have an existing knowledge of welfare benefits and giving budgeting advice (although training will be provided), have excellent team and communication skills.
You must be hardworking with eye for detail and have a genuine passion for working together as part of a team to provide the best service possible to our customers.
For further information about the role, please refer to the job profile. If you would like to have an informal chat about this role please contact Jill Kirkpatrick, Housing Income Team Leader, 01623 463359.
To apply, please visit: www.mansfield.gov.uk
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Closing date: 5 April 2026
Interviews: 14 April 2026
Mansfield District Council is an Equal Opportunities employer
and welcomes applications from all sections of the Community.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.