Early Help Advice Line Business Support Officer (18.5 hours) - Temporary / Fixed Term
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | £13.26 to £13.69 per hour |
| Hours: | Part time |
| Closing date: | 31 March 2026 |
| Location: | Barry, CF62 9DA |
| Remote working: | On-site only |
| Company: | Vale of Glamorgan Council |
| Job type: | Temporary |
| Job reference: | SS01114 |
Summary
About us
Early Help teams work with children, young people, and families to give the right support at the right time. We focus on what’s going well, help build confidence and wellbeing, and step in early so small problems don’t become big ones. We listen, care, and work with you in a way that is friendly, fair, and easy to access—because every family deserves support that makes life better.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: Grade 4: SCP- 5-7 £25,583-£26,403 Pro rata £13.26 - £13.69 Per Hour
Hours of Work / Working Pattern: 18.5 Hours – Monday - Friday, 52 weeks
Main Place of Work: Barry Community Enterprise Centre
Temporary Reason: Until 31/3/28 in line with annual Families First Grant Funding
Description:
Providing business support to the Early Help Advice Line by undertaking data entry, processing referral data and helping evidence the impact of the service.
About you
You will need:
Experience of undertaking a business support role.
Competent in business and administrative functions.
Competent in data entry.
Manage own workload by using own initiative and as part of a team.
5 GCSEs grades C and above or equivalent.
Manage workload effectively by being able to work under pressure and to deadlines.
Additional information
DBS Check Required: Enhanced and Barred Children
For Further Information, contact: Emelia Staddon - Early Help Advice Line Lead - estaddon@valeofglamorgan.gov.uk 01446729619
Please see attached job description / person specification for further information.
Early Help teams work with children, young people, and families to give the right support at the right time. We focus on what’s going well, help build confidence and wellbeing, and step in early so small problems don’t become big ones. We listen, care, and work with you in a way that is friendly, fair, and easy to access—because every family deserves support that makes life better.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: Grade 4: SCP- 5-7 £25,583-£26,403 Pro rata £13.26 - £13.69 Per Hour
Hours of Work / Working Pattern: 18.5 Hours – Monday - Friday, 52 weeks
Main Place of Work: Barry Community Enterprise Centre
Temporary Reason: Until 31/3/28 in line with annual Families First Grant Funding
Description:
Providing business support to the Early Help Advice Line by undertaking data entry, processing referral data and helping evidence the impact of the service.
About you
You will need:
Experience of undertaking a business support role.
Competent in business and administrative functions.
Competent in data entry.
Manage own workload by using own initiative and as part of a team.
5 GCSEs grades C and above or equivalent.
Manage workload effectively by being able to work under pressure and to deadlines.
Additional information
DBS Check Required: Enhanced and Barred Children
For Further Information, contact: Emelia Staddon - Early Help Advice Line Lead - estaddon@valeofglamorgan.gov.uk 01446729619
Please see attached job description / person specification for further information.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.