Registered Manager
| Posting date: | 18 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 17 April 2026 |
| Location: | M8 in Manchester |
| Remote working: | On-site only |
| Company: | POVA Care ltd |
| Job type: | Permanent |
| Job reference: | Manchester |
Summary
Key Responsibilities
1. Service Management
Oversee the day-to-day running of the homecare service
Ensure compliance with all relevant legislation, policies, and CQC regulations
Maintain registration requirements and act as the main point of contact with regulators
Develop and implement policies and procedures
2. Quality & Compliance
Ensure care is delivered in line with CQC Fundamental Standards
Monitor and improve service quality through audits, reviews, and feedback
Investigate complaints, incidents, and safeguarding concerns
Promote a culture of continuous improvement
3. Staff Management
Recruit, train, supervise, and appraise care staff
Ensure staff are competent, supported, and motivated
Manage rotas, staffing levels, and performance issues
Promote ongoing professional development
4. Care Delivery
Ensure person-centred care plans are developed and reviewed regularly
Work closely with service users, families, and professionals
Ensure safe medication management practices
Promote dignity, independence, and choice
5. Business & Financial Management
Manage budgets, resources, and service growth
Monitor occupancy/utilisation levels and care packages
Ensure the service operates in a financially sustainable way
Support business development and marketing activities
6. Safeguarding & Risk Management
Ensure safeguarding policies are implemented and followed
Manage risk assessments and health & safety compliance
Report safeguarding concerns to relevant authorities
Key Skills & Competencies
Strong leadership and management skills
Excellent communication and interpersonal abilities
Good organisational and problem-solving skills
Knowledge of care standards and regulations
Ability to manage change and drive improvement
Qualifications & Experience
NVQ Level 5 Diploma in Leadership for Health and Social Care (or working towards)
Previous experience in a managerial role within domiciliary care
Proven track record of working with CQC standards
Experience managing staff teams and service delivery
Personal Attributes
Compassionate and person-centred approach
Professional, reliable, and accountable
Resilient and adaptable
High level of integrity and ethical practice
Working Conditions
Full-time role (may include on-call duties)
Office-based with regular travel to service users’ homes
Key Performance Indicators (KPIs)
CQC inspection ratings
Service user satisfaction
Staff retention and turnover
Compliance and audit results
Business growth and financial performance
1. Service Management
Oversee the day-to-day running of the homecare service
Ensure compliance with all relevant legislation, policies, and CQC regulations
Maintain registration requirements and act as the main point of contact with regulators
Develop and implement policies and procedures
2. Quality & Compliance
Ensure care is delivered in line with CQC Fundamental Standards
Monitor and improve service quality through audits, reviews, and feedback
Investigate complaints, incidents, and safeguarding concerns
Promote a culture of continuous improvement
3. Staff Management
Recruit, train, supervise, and appraise care staff
Ensure staff are competent, supported, and motivated
Manage rotas, staffing levels, and performance issues
Promote ongoing professional development
4. Care Delivery
Ensure person-centred care plans are developed and reviewed regularly
Work closely with service users, families, and professionals
Ensure safe medication management practices
Promote dignity, independence, and choice
5. Business & Financial Management
Manage budgets, resources, and service growth
Monitor occupancy/utilisation levels and care packages
Ensure the service operates in a financially sustainable way
Support business development and marketing activities
6. Safeguarding & Risk Management
Ensure safeguarding policies are implemented and followed
Manage risk assessments and health & safety compliance
Report safeguarding concerns to relevant authorities
Key Skills & Competencies
Strong leadership and management skills
Excellent communication and interpersonal abilities
Good organisational and problem-solving skills
Knowledge of care standards and regulations
Ability to manage change and drive improvement
Qualifications & Experience
NVQ Level 5 Diploma in Leadership for Health and Social Care (or working towards)
Previous experience in a managerial role within domiciliary care
Proven track record of working with CQC standards
Experience managing staff teams and service delivery
Personal Attributes
Compassionate and person-centred approach
Professional, reliable, and accountable
Resilient and adaptable
High level of integrity and ethical practice
Working Conditions
Full-time role (may include on-call duties)
Office-based with regular travel to service users’ homes
Key Performance Indicators (KPIs)
CQC inspection ratings
Service user satisfaction
Staff retention and turnover
Compliance and audit results
Business growth and financial performance