Van Workshop Supervisor
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive salary, Bonus scheme |
| Hours: | Full time |
| Closing date: | 17 April 2026 |
| Location: | Unit 1, Alchemy Way, Knowsley, L33 7AQ |
| Remote working: | On-site only |
| Company: | eStar Truck and Van Ltd |
| Job type: | Permanent |
| Job reference: | KNV/WS/0326 |
Summary
We are recruiting for a Workshop Supervisor to join our Mercedes Benz Van dealership located in Knowsley!
In this role you’ll manage day‑to‑day workshop activities, support a team of skilled Technicians, and help maintain high standards of safety, efficiency, and service.
If you are an experienced Technical Supervisor, or Senior Technician looking for the next step in your career, we would love to hear from you.
Package Details:
• Competitive salary
• Based in Knowsley
• 45 hours per week
• Monday - Friday, 08:00 - 17:30
• 23 days’ holiday each year, plus bank holidays
• Permanent
• Bonus scheme
Role Responsibilities:
• Loading the workshop to the maximum level, ensuring achievements of sold hours targets without detrimentally affecting customer satisfaction
• Ensuring issue of work to the correctly skilled Technician to ensure satisfactory repair
• Ensuring a satisfactory level of work is tested through the Quality Control system, including a mix of repairs, i.e. services, PDI’s, warranty, major repairs
• Overseeing the workshop operation on a daily basis, supporting the Technicians with technical advice
• Ensuring that there is adequate cover in the workshop at all times, and that the rotas are adhered to
• Assisting in the implementation of customer satisfaction initiatives and other systems to continually improve the level of CSI in the dealership
• Ensuring that all warranty requirements from the workshop area are adhered to at all times by the Technicians prior to handing over to Warranty Administration
• Bringing to the General Manager’s attention any issues which may affect customer satisfaction, departmental profitability, or any performance or absence issues that need addressing
The Ideal Candidate:
• Previous experience as a Senior Technician with a strong technical background
• NVQ Level 3 Vehicle Maintenance qualification in Light Vehicles
• Full UK driving licence
• Experience with electric vehicles (desirable)
• Experience with Mercedes-Benz vehicles and systems (desirable)
• Attention to detail and committed to ensuring work carried out is to the highest standard
• Strong time management skills and ability to manage in a busy workshop environment
• Strong communication skills with both internal colleagues and external customers
• Customer orientated and enthusiasm to deliver the highest level of customer service
• Flexible and adaptable to changes in priorities
Diversity, Inclusion and Equal Opportunities:
We’re proud to be an equal opportunities employer, and welcome applications from all backgrounds and experiences. Diversity fuels innovation, and we’re committed to building an inclusive workplace where everyone can thrive.
If you require any adjustments during the recruitment process, please let us know so that we can support you in any way we can. If you require the job advert or application form to be in an accessible format (e.g. large print), or the option to submit your application in an alternative format (e.g. video CV), please let us know.
In this role you’ll manage day‑to‑day workshop activities, support a team of skilled Technicians, and help maintain high standards of safety, efficiency, and service.
If you are an experienced Technical Supervisor, or Senior Technician looking for the next step in your career, we would love to hear from you.
Package Details:
• Competitive salary
• Based in Knowsley
• 45 hours per week
• Monday - Friday, 08:00 - 17:30
• 23 days’ holiday each year, plus bank holidays
• Permanent
• Bonus scheme
Role Responsibilities:
• Loading the workshop to the maximum level, ensuring achievements of sold hours targets without detrimentally affecting customer satisfaction
• Ensuring issue of work to the correctly skilled Technician to ensure satisfactory repair
• Ensuring a satisfactory level of work is tested through the Quality Control system, including a mix of repairs, i.e. services, PDI’s, warranty, major repairs
• Overseeing the workshop operation on a daily basis, supporting the Technicians with technical advice
• Ensuring that there is adequate cover in the workshop at all times, and that the rotas are adhered to
• Assisting in the implementation of customer satisfaction initiatives and other systems to continually improve the level of CSI in the dealership
• Ensuring that all warranty requirements from the workshop area are adhered to at all times by the Technicians prior to handing over to Warranty Administration
• Bringing to the General Manager’s attention any issues which may affect customer satisfaction, departmental profitability, or any performance or absence issues that need addressing
The Ideal Candidate:
• Previous experience as a Senior Technician with a strong technical background
• NVQ Level 3 Vehicle Maintenance qualification in Light Vehicles
• Full UK driving licence
• Experience with electric vehicles (desirable)
• Experience with Mercedes-Benz vehicles and systems (desirable)
• Attention to detail and committed to ensuring work carried out is to the highest standard
• Strong time management skills and ability to manage in a busy workshop environment
• Strong communication skills with both internal colleagues and external customers
• Customer orientated and enthusiasm to deliver the highest level of customer service
• Flexible and adaptable to changes in priorities
Diversity, Inclusion and Equal Opportunities:
We’re proud to be an equal opportunities employer, and welcome applications from all backgrounds and experiences. Diversity fuels innovation, and we’re committed to building an inclusive workplace where everyone can thrive.
If you require any adjustments during the recruitment process, please let us know so that we can support you in any way we can. If you require the job advert or application form to be in an accessible format (e.g. large print), or the option to submit your application in an alternative format (e.g. video CV), please let us know.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.