Supportive and Palliative Care Coordinator
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | £28,860.00 to £31,671.00 per year |
| Additional salary information: | £28860.00 - £31671.00 a year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Guildford, GU2 7XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9384-26-0209 |
Summary
Assist in the coordination and booking of appointments and assessments as required including SPCT ward follow ups and new Enhanced Supportive Care referrals to the team. Record outcomes of symptom assessment patient questionnaires on behalf of the SPCT OP team and ensure they are correctly uploaded onto the EPR Assist in the collection and recording of outpatient and inpatient activity data required for defined SPCT Key Performance Indicators (KPIs). Able to work autonomously. Refer to Palliative Care CNS when necessary. Monitor and record patients put onto Patient Initiated Follow Up (PIFU) list following divisional protocol Support and contribute to audit processes, governance, research, clinical research trials and service development as appropriate Comment on proposed changes to policies and procedures Keep Datix and Complaints log up to date and help disseminate any learning to the team as appropriate Act as a facilitator to resolve issues that may be perceived as barriers to care, for instance making sure patients are seen promptly and in the correct clinical setting. Planning/inviting/organising of Health and Well-Being events or other supported self- management events with other support workers Identify personal education needs and skills development. Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression To provide cross cover for SPCT administration staff and project manager as required. Order supplies and equipment required by the team Monitor incoming calls to the Supportive and Palliative Care Team (SPCT) and initiate appropriate response using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising with the team for potential escalation as appropriate Understand that there will be exposure to patients and relatives who may be very distressed, and provide a compassionate and reasonable response at all times. Communicate and signpost to appropriate needs related information. Ensure all patient leaflets are distributed (eg. To patients and families of patients being cared for on the end of life care plan) and up to date as required. Ensure information relating to Enhanced Supportive Care and Supportive and Palliative Care is correct on Royal Surrey Cancer website Coordinate the handover documentation with other community palliative care teams to facilitate safe and effective transition of care between services in order to provide seamless support for people Liaise with other teams within the hospital to help foster good working relationships and shared care of patients Make sure that people referred to the team are aware that they are interacting with a SPCT professional and know about the full range of resources and services available. Ensure the DragonFly boxes are kept stocked up on the wards, offer items to patients and families to promote comfort