Medical Secretary/Administration Support
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 pa |
| Hours: | Full time |
| Closing date: | 17 April 2026 |
| Location: | Weston-super-Mare, BS23 4TQ |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7878840/387-WD8840-MF |
Summary
A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.
The post holder will work within University Hospitals Bristol and Weston be responsible for providing an efficient and effective secretarial service for clinical teams within specialities across the Trust. The role acts as a point of contact and help to support colleagues and the team.
The role of Medical Secretary involves the pro-active achievement of all key performance indicators relating to NHS clinical correspondence targets, workload distribution and daily performance monitoring across speciality/specialities. You will provide patients, GP’s and clinical staff within the Hospital with high quality clinical outcome information within the Trust’s turnaround time. The role is therefore responsible for setting high standards of patient care and displaying qualities of the Trust’s values at all times.
To liaise with and act as a point of contact for clinical and non-clinical staff via telephone and email, to act as point of contact for patients, relatives, carers and clinicians. You should be polite, empathetic to patients needs at all times and be able to communicate effectively when dealing with difficult situations and conversations.You will be responsible for your workloads and escalate any capacity problems and general issues to your line manager or relevant clinical staff.You will be responsible for completing clinical correspondence by way of typing, proof reading and correcting where necessary any errors on letters before they are dispatched to patients and GP's, so attention to detail is essential.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
This advert closes on Wednesday 1 Apr 2026
The post holder will work within University Hospitals Bristol and Weston be responsible for providing an efficient and effective secretarial service for clinical teams within specialities across the Trust. The role acts as a point of contact and help to support colleagues and the team.
The role of Medical Secretary involves the pro-active achievement of all key performance indicators relating to NHS clinical correspondence targets, workload distribution and daily performance monitoring across speciality/specialities. You will provide patients, GP’s and clinical staff within the Hospital with high quality clinical outcome information within the Trust’s turnaround time. The role is therefore responsible for setting high standards of patient care and displaying qualities of the Trust’s values at all times.
To liaise with and act as a point of contact for clinical and non-clinical staff via telephone and email, to act as point of contact for patients, relatives, carers and clinicians. You should be polite, empathetic to patients needs at all times and be able to communicate effectively when dealing with difficult situations and conversations.You will be responsible for your workloads and escalate any capacity problems and general issues to your line manager or relevant clinical staff.You will be responsible for completing clinical correspondence by way of typing, proof reading and correcting where necessary any errors on letters before they are dispatched to patients and GP's, so attention to detail is essential.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
This advert closes on Wednesday 1 Apr 2026
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