Retail and Donation Centre Team Lead - Pew Corner, Guildford
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £27,843 per year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Guildford, Surrey |
| Remote working: | On-site only |
| Company: | Phyllis Tuckwell, Hospice Care |
| Job type: | Permanent |
| Job reference: | PHY/0684 |
Summary
Retail and Donation Centre Team Lead
Hours: 40 hours per week, including alternate Saturdays
Salary: £27,843 per annum (based on 40 hours a week)
Location: Guildford, Pew Corner
Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.
An exciting new opportunity has arisen to recruit a Retail and Donation Centre Team Lead for our brand new, large format retail shop and warehouse in Guildford. This will be a destination site for donating and buying furniture, clothing, vinyl, and bric-a-brac all under one roof.
To support this role, we are also recruiting for:
Assistant Donation Centre Managers
Shop Assistant Managers
Saturday Sales Assistant
Saturday Donation Centre Assistant
About You
A successful Team Lead will have:
Previous experience in warehouse or logistics operations, preferably within a retail or charity environment.
Experience in managing teams, including staff and volunteers.
Strong understanding of stock management and distribution processes.
Knowledge of health and safety regulations and manual handling procedures.
Capable of working under pressure and managing multiple priorities.
Commercial awareness and understanding market trends.
Ideally, knowledge of Gift Aid processes and compliance.
For a full list of essential requirements, please refer to the job description and person specification document for each role.
About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about here:
https://www.pth.org.uk/our-care/helpful-information/patient-stories/
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
Six weeks paid holiday plus public holidays
Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
Health Cash Plan Scheme
Employee Assistance Programme
Staff Benefit Scheme
Blue Light Discount Card
Excellent Career Development
Skill Development and Training
Internal Mobility and Career Progression
Upskilling
Apprenticeships
Coaching
Diverse Training Courses
A Great Place to Work
Equal Opportunities employer
Flexible hours and flexible working
Supportive colleagues
97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Cheryl Morley on Cheryl.morley@pth.org.uk or phone 07469 150599 If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk
Closing date for receipt of applications: 25th March 2026 with interviews being held the following week.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
NO MEDIA OR AGENCIES
Hours: 40 hours per week, including alternate Saturdays
Salary: £27,843 per annum (based on 40 hours a week)
Location: Guildford, Pew Corner
Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.
An exciting new opportunity has arisen to recruit a Retail and Donation Centre Team Lead for our brand new, large format retail shop and warehouse in Guildford. This will be a destination site for donating and buying furniture, clothing, vinyl, and bric-a-brac all under one roof.
To support this role, we are also recruiting for:
Assistant Donation Centre Managers
Shop Assistant Managers
Saturday Sales Assistant
Saturday Donation Centre Assistant
About You
A successful Team Lead will have:
Previous experience in warehouse or logistics operations, preferably within a retail or charity environment.
Experience in managing teams, including staff and volunteers.
Strong understanding of stock management and distribution processes.
Knowledge of health and safety regulations and manual handling procedures.
Capable of working under pressure and managing multiple priorities.
Commercial awareness and understanding market trends.
Ideally, knowledge of Gift Aid processes and compliance.
For a full list of essential requirements, please refer to the job description and person specification document for each role.
About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about here:
https://www.pth.org.uk/our-care/helpful-information/patient-stories/
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
Six weeks paid holiday plus public holidays
Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
Health Cash Plan Scheme
Employee Assistance Programme
Staff Benefit Scheme
Blue Light Discount Card
Excellent Career Development
Skill Development and Training
Internal Mobility and Career Progression
Upskilling
Apprenticeships
Coaching
Diverse Training Courses
A Great Place to Work
Equal Opportunities employer
Flexible hours and flexible working
Supportive colleagues
97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Cheryl Morley on Cheryl.morley@pth.org.uk or phone 07469 150599 If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk
Closing date for receipt of applications: 25th March 2026 with interviews being held the following week.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
NO MEDIA OR AGENCIES