Support Worker

Posting date:	17 March 2026
Salary:	£12.9 to £13 per hour
Hours:	Full time
Closing date:	16 April 2026
Location:	NR30 1AF
Remote working:	On-site only
Company:	Home Support Matters
Job type:	Permanent
Job reference:	SW - 03/26-43367

Summary

HSM Support Worker

Are you caring, motivated and passionate about helping others live independently? Join Home Support Matters as a Support Worker and make a real difference every day.

What You’ll Do

• Provide personcentred support that helps people achieve their goals.

  
  

  • Empower customers to make choices, build independence and live fulfilling lives.

    
    

    • Support with care plans, risk assessments, medication and accurate recordkeeping.

      
      

      • Promote dignity, safeguarding and positive behaviour support.

        
        

        • Work collaboratively with colleagues, families and professionals.

          
          

          • Be flexible with shifts to support the smooth running of services.

            
            

            What We’re Looking For

            • Great communication skills.

              
              

              • Values that reflect dignity, respect and inclusion.

                
                

                • Ability to work independently and as part of a team.

                  
                  

                  • Flexible and willing to learn.

                    
                    

                    • (Desirable) Care Certificate and experience supporting diverse needs.

                      
                      

                      Why Join Us?

                      • £100 onboarding bonus (paid upon completion of first 100hrs of field-based care work)

                        
                        

                        • Flexible Working Options
                          Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts

                          
                          

                          • Full Training & Paid Induction

                            
                            

                            • 6 days paid induction at our Beccles branch

                              
                              

                              • Shadow shifts with experienced carers

                                
                                

                                • Earn your Care Certificate & NVQs – fully funded

                                  
                                  

                                  • No experience needed – we train you!

                                    
                                    

                                    • Extra Perks Just for You

                                      
                                      

                                      • Paid holiday

                                        
                                        

                                        • Free uniform & full PPE

                                          
                                          

                                          • Company mobile phone

                                            
                                            

                                            • Refer-a-Friend bonus (£100 – T&Cs apply)

                                              
                                              

                                              • Blue Light Card – enjoy discounts for you & your family

                                                
                                                

                                                • Your Care GP Online Services

                                                  
                                                  

                                                  • 24/7 support via Norfolk Support Line

                                                    
                                                    

                                                    • Access to workplace mental health first aiders

                                                      
                                                      

                                                      • Supportive team culture.

                                                        
                                                        

                                                        • Ongoing training including PBS.

                                                          
                                                          

                                                          • Opportunity to develop your career in care.