Voids & Allocations Officer
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £28,598 to £31,022 per year |
| Hours: | Full time |
| Closing date: | 31 March 2026 |
| Location: | Tiverton, Devon |
| Remote working: | On-site only |
| Company: | Mid Devon District Council |
| Job type: | Contract |
| Job reference: | 2026036 |
Summary
Do you value development? Are you looking for a new challenge? We have an opportunity for a Voids and Allocations Officer to join the team working across Mid Devon based from our Head Office in Tiverton. Our benefits include:
• Competitive rate of pay
• Generous annual leave entitlements
• A flexible benefits scheme including access to discounted shopping (online and high street) and events
• Discounted leisure memberships
• DBS check
• Employee Assistance Programme
• Excellent training and development opportunities leading to nationally recognised qualifications
• Monday to Friday (except following the 8 bank holidays and Christmas)
• Free parking at site
As an Allocations Officer your duties will include but are not limited to:
• Advertise, shortlist and allocate Mid Devon Housing properties in accordance with the Devon Home Choice scheme.
• Conduct viewings and pre vacate inspections in our properties across the Mid Devon area.
• Work with prospective tenants to ensure that they are able to sustain their new tenancies. undertaking affordability assessments and signposting or making referrals to other agencies as needed.
• Carry out sign up appointments with new tenants ensuring they understand the tenancy conditions and organising handover of the keys.
• To undertake various administrative tasks in relation to the allocations process ensuring all records are accurate and up to date.
• Process mutual exchange applications in accordance with relevant legislation to support our tenants wishing to transfer to an alternative property.
At Mid Devon District Council, Tiverton we value: Pride, People, Performance and Partnerships.
About you:
• Excellent communication and mediation skills are essential
• An ability to solve problems is also important
• You must be able to organise your own workload
• You need experience in housing management and/or a customer focussed service
• You must have an understanding of landlord and tenant obligations
• You will have a clear customer focus and a flexible approach
• You will have good people skills with a passion for making a difference