Reception Team Lead (Front of House Supervisor) - GP Practice
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £27,000.00 to £29,000.00 per year |
| Additional salary information: | £27000.00 - £29000.00 a year |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | LONDON, SE12 8NP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5321-26-0011 |
Summary
Purpose of the role Youll lead the Patients Welcome Team, ensuring every patient receives a professional, efficient, and friendly experience from the moment they arrive. This is a hands-on leadership role responsible for the smooth running of the reception and waiting areas, supporting front-line colleagues, and ensuring the site remains safe, compliant, and welcoming. Youll oversee day-to-day operations at the front desk, manage your teams workload and rotas, maintain excellent standards of Health & Safety, and collaborate with clinical, non-clinical, and central teams to continually improve the patient experience. Youll act as the on-site Health and Safety Officer and a key liaison between the practice, Facilities Management, and the Service Manager to ensure the site runs efficiently and reflects our values of compassion, professionalism, and teamwork.