Band 3 Stock Controller
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 30 March 2026 |
| Location: | Birmingham, B18 7EE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9820-26-0213 |
Summary
Monitor stock levels within your area of responsibility and liaise with clinical staff to ensure stock levels aremaintainedensuring a seamless support role for clinical team. You will hold responsibility for the ordering of clinical andnon clinicalsupplies, including medical devices. Ordering of stock andnon stockitems through the Trustdesignatedordering system ELFS. Follow up to ensure the prompt authorisation of all orders within 24 hours, escalating any concerns or delay to senior staff. Monitoring of invoice management through PIM. Monitor and adjust delivery times in line with patient need in the mostcost effectiveway. Receipt orders confirming correct stock has been received, arrange prompt returns should incorrect items have been delivered. To store orders receivedin a timely manner. Ensure stock rotation and alert staff toshort dateditems. Organisestore room,maintaininghealth and safety and ensuring stock is easily identifiable and accessible. To ensure that storage areas are kept clean and tidy and that damp dusting and discarding of rubbish are carried out. Escalate any issues with stock supply to the relevant clinician and support with obtaining alternatives. To ensure security of storage boxes and containers and their return to NHS Supplies and companies direct. To ensure that all expired or damaged stock is disposed of in line with Trust policies and procedures. Escalate issues with stock levels and supply issuesin a timely mannerand work with UHB Procurement/manufacturers to resolve issues. To incident report any concerns. To be part of the team responsible for undertaking and organising an annual audit of stock. To access individual and relevant NHS email accounts in a proactive andtimelymanner to avoid any delay with the ordering process. Tocomply withgovernance and actions on Safety Alerts and Field Safety Notice on material stocks and supplies. To work with the designated clinical practitioner and Medical Device Quality and Safety team to ensure the equipment database through DATIX is updated. Arranging of servicing and repair of equipment including that held by the families and the clinical team. To work with the Trust Estates team in relation to servicing,commissioningand repair of all equipment for patients and staff. Tomaintainregular contact with families who require supplies to be delivered directly to their home address ensuring that all stock ordered has been agreed by their lead nurse. To reassure and remain calm during difficult conversations with families in relation to stock management. To build relationships with families to support a smooth process for ordering and delivery of supplies. To ensure clinical records are updated including all telephone or face to face contact with families via the Rio system. To ensure interpreting services are utilised whererequiredto gain assurance families can understand the information they are provided with. To be mindful of the diverse population we service and how this may affect telephone communication. To arrange the delivery of urgent supplies/equipment to families once agreed by the clinical team. To post and arrange family collection of clinical supplies/equipment. To hold the relevant IT skills to develop andmaintainappropriate databases/spreadsheetsin relation to supplies for individual families to track orders. Maintain a professional standard and support a working culture that ensures health and wellbeing, promotes a Great Place to Work and learning for staff. To work with the existing administration team, supporting with administrative duties at times of reduced staffing including answering the telephone and message taking. To support any cost improvement initiatives and quality impact assessments that arerequiredto ensure patient experience and safety are not affected. Proposing changes to working practices. To work within a busy pressurised environment. The role involves an element of manual handling. Trust Manual Handling policies must be adhered to. To undertake other dutiescommensuratewith this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers,monitorsand equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases. We welcome you to contact us prior to interview to discuss this post further and to arrange a suitable time to come along for an informal visit and meet the team. Please contact Rebecca Carless, Team Leader 0121 245 5775 orrebecca.carless@nhs.net For more information, please refer to the attached job description and person specification.