Head of Transformation
| Posting date: | 16 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 March 2026 |
| Location: | Isleworth, London, TW7 5QD |
| Company: | Sky |
| Job type: | Permanent |
| Job reference: | R0052490_1773678467 |
Summary
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
The Business Transformation team lead Sky's most significant and complex transformations - from reimagining how we serve customers to redesigning how the organisation operates. We partner with senior leaders across all markets to turn bold strategic intent into real-world impact, shaping and delivering a range of programmes. They span from future-state operating models to making our most aspirational product, proposition and content investments into a reality for our customers. This is a unique opportunity to drive organisational change at scale, influence across boundaries, and lead the programmes that will define Sky's next chapter.
What you'll do:
- Lead end-to-end design and delivery of large, complex, and often ambiguous transformation programmes, including operating model change or key strategic initiatives. This often involves working across different territories and /or with Comcast NBCU colleagues
- Shape and develop strategic recommendations-grounded in commercial and financial analysis-and convert them into clear, actionable delivery plans that drive tangible business outcomes, implementing programme governance where needed.
- Drive and take accountability for programmes through all relevant stages of the lifecycle, from initiation through to closure and review, leading teams from across the business via multiple workstreams (e.g. technology, operations, digital, marketing, commercial, finance etc)
- Provide challenge and offer alternative solutions where applicable, using your experience from in and outside of Sky to offer a perspective on what to do
- Deliver clear, accurate and independent updates to senior executives across the business (e.g. MD level and above). Ensuring all stakeholders are clear on status and issues /risks are known, appraised and being mitigated
- Own and evolve the E2E plan, ensuring alignment across strategic intent, delivery outcomes, and future-state operating model, always with one eye on aligning to other business objectives or programmes running in parallel.
- Depending on the programme need, facilitate change management, operating model design, or process improvement
- Identify other opportunities for us to engage with the business to drive transformation
What you'll bring:
- Experience from large & complex blue-chip organisations or via a high calibre management consultancy of leading large scale, cross functional transformation programmes ideally with direct involvement in programme leadership, operating model design and implementation, and change management.
- Experience of developing clear, insight or financially led strategies (potentially gained in a strategy consultancy) and a track record of driving those strategies through to successful implementation in complex organisations
- Ability to influence others in the absence of any direct authority with the vision, diplomacy and drive to make things happen in an environment of ambiguity and complexity, building trusted relationships at all levels
- Successful at managing multiple senior executives & leaders with competing priorities and ambitious expectations.
- Strong communication (and listening) skills at all levels - able to translate messages in a straightforward and simple manner
The Rewards:
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.