Administration Officer
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | £12.36 per hour |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | Crewe, Cheshire, CW1 2DP |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH434857_1773681622 |
Summary
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Position: Full-time temporary Administration Officer/Court Usher
Location: Crewe
Contract: 3 months with the possibility of extending
Working Hours: 37 per week Mon-Fri
Pay rate: £12.36 per hour, rising to £13.25 after 12 weeks
Job Description:
Brook Street have a exciting opportunity for an organised, motivated Administration Officer to join our public sector client based in Crewe. The role also includes Court Usher duties twice a week. Duties will include but not be limited to:
- Preparing papers and files for court, tribunals, hearings and meetings
- Producing court documents
- Creating and updating records on internal systems
- Data input
- Drafting standard letters and documents
- Clerking Civil and Family Courts, tribunals and hearings
- Prepare court and hearing rooms and clear them down at the end of the day
- Call parties into court in priority order and escort court users as required
- Support vulnerable adults and children attending hearings
- Keep parties informed of changes to hearing times or courtrooms
- Liaise with Court Clerks, Legal Advisers, the Judiciary, Witness Service and external agencies
- Assisting court users with general queries
As a Court Usher, you will play a key role in ensuring the smooth and efficient running of court proceedings. You will act as the first point of contact for court users, provide essential support to the judiciary and administrative teams, and help maintain a professional, safe and organised court environment.
This is a public-facing role requiring professionalism, resilience, and sensitivity when dealing with vulnerable individuals and potentially distressing situations. While tasks are governed by established procedures, you will need to react quickly and appropriately to changing circumstances.
Requirements:
- Able to follow well established processes and detailed instructions.
- Ability to remain calm and professional in challenging or sensitive situations
- Strong administration skills with proficiency in Microsoft Office packages
- Excellent communication skills, both written and verbal.
Benefits:
- Weekly pay, holiday and pension scheme
- Location accessible by car, train or bus
Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.