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Front Office Porter

Job details
Posting date: 16 March 2026
Hours: Full time
Closing date: 15 April 2026
Location: Edinburgh, EH2 2PB
Company: IHG Hotels & Resorts
Job type: Permanent
Job reference: 1474625055

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Summary

A fantastic opportunity for a Front Office Porter to join us at our InterContinental Edinburgh the George on a Full-Time Fixed-Term contract until the 31st of October 2026!

You will earn £12.60 per hour – equal to £26,208.00 salary.

InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant.

As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise.

So, what does our Front Office Porter get in return for bringing the InterContinental life to our guests?

  • Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities.

  • Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.

  • Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice

  • Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

  • Apart from Meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs.

  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview).

  • Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema

  • Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

As a Front Office Porter, your main duties and responsibilities will be providing guests with assistance in entering our Hotel, greeting them as they come and welcoming them with a friendly approach! You will support Concierge in moving luggage to rooms, communicating with the wider Front Office team in order to coordinate your approach.

To succeed as a Front Office Porter, you will need:

  • Experience working as a Luggage Porter, Door Person, Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial

  • An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously

  • Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience

  • Ability to work together in the team with guests as our centre focus!

At IHG, we believe there’s Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business)

If you are someone who likes to bring your wisdom and local-know-how to a provide a truly personal and luxurious experience for our guests, apply to join us as our new Front Office Porter today!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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