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Clerical Worker

Job details
Posting date: 16 March 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 25 March 2026
Location: Blackpool, FY1 6JX
Company: NHS Jobs
Job type: Permanent
Job reference: C9382-26-0156

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Summary

To deliver a high quality comprehensive administration service to the team whilst prioritising a busy workload and meeting deadlines To liaise with other professional bodies and organisations as appropriate To respond to incoming calls and deal with enquiries ensuring appropriate action is taken and messages are accurately passed to the relevant staff members. To deal confidentially and sensitively with telephone calls and face to face contact from clients and others To deal with incoming mail on a daily basis, distributing and taking appropriate action as necessary, ensuring urgent matters are brought to the attention of the appropriate member of staff Ability to maintain accurate and clear records regarding referrals, waiting lists, records of appointments both written and computerised Use a range of IT packages including Word and Excel, Internet and Email, EMIS and Malinko Log referrals onto EMIS and Malinko Ability to deal with occasional distressing situations To be able to work unsupervised and respond to situations which may arise requiring autonomous advice and decision making Undertake any training for the development of this post in conjunction with your own personal development

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