Employee Services Apprentice
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | £14,722.00 per year |
| Additional salary information: | £14722.00 a year |
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Stoke-On-Trent, ST4 6NW |
| Company: | NHS Jobs |
| Job type: | Apprenticeship |
| Job reference: | C9225-26-0174 |
Summary
Whilst in the development role the apprentice will work towards the following: Setting up payroll and payroll processing on weekly and monthly payroll, including payroll data entry. Processing payroll and salary sacrifice as per Payroll Partnership Agreement. Maintaining payroll-related records including Tax, National Insurance, Pensions, Occupational and Statutory Sick and Maternity / Paternity Pay, Adoption Leave and any other relevant payments or deductions. Processing manual calculations as above. Processing of Attachment of Earnings orders in accordance with Statutory guidelines. Providing information as required to enable the reconciliation of the payroll control accounts and pay advances. Make regular and systematic checks of permanent and temporary changes in accordance with the payroll procedures and undertake ad-hoc changes. Ensure payroll information is clearly explained when dealing with and ensure queries are handled courteously and confidentially within agreed departmental standards and response times. Producing payroll reports. Adhere to the relevant payroll legislation that governs payroll processes. Documenting starters and leavers in accordance with appropriate Standard Operating Procedures. To identify discrepancies, unusual features or queries at any point in the payroll process and either resolve or refer for guidance. Any other adhoc duties as and when required in line with service needs and commensurate within this training position General Duties: To operate at all times within the local Standard Operating Procedures relevant to the area of work. To check the shared inboxes for work streams and respond to any general enquiries using the standard emails, or escalate to a member of the team as appropriate. To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task. To input, retrieve and update information and records using the departmental and Trust computer systems, as required. Assist the Employee Services team with greeting visitors to the department and notify the appropriate member of staff. To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work. To undertake statutory and mandatory training as required in accordance with Trusts policies and procedures. To maintain at all times the rules relating to employee and patient confidentiality. Become familiar with and complying with all health and safety regulations, Trust policies and procedures and incident reporting. Any other duty, requested by senior managers, as deemed appropriate and relevant to the role. Educational Supervision, Teaching and Research Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.