ESR Officer (12 months fixed term)
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Wolverhampton, WV10 0QP |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9225-26-0175 |
Summary
To maintain the integrity of the Annual Leave processes within ESR. Monitor and administer carry over process in line with Trust policy. Conduct monthly annual leave plan audits and New Starter IAT Service History investigations. Maintain related training materials to comply with current Trust policy. Providing training to managers and staff in the booking of annual leave and bank holidays in ESR. Where needed offer bespoke advice to managers on a case-by-case basis regarding the correct management of annual leave in ESR. To serve as a key point of contact for complex ESR queries, providing expert advice and resolving issues for staff and managers. Investigate and resolve complex ESR record issues, including those related to self-service processes and data discrepancies. Produce and distribute standard and ad-hoc workforce reports and dashboards from ESR, manipulating data to provide meaningful insights for stakeholders. Conduct advanced data quality checks and audits across ESR and CIM, identifying discrepancies and implementing remedial actions to ensure data accuracy and compliance. Assist in the development and delivery of training programs for ESR Self-Service administration, promoting user adoption and consistency. Collaborate with Payroll, Resourcing, Finance, and other departments to resolve data issues and ensure seamless information flow. To undertake and action monthly change form processes. Categorising new change forms within online e-form portals, ensuring theyre fully prepped for action during monthly windows in accordance with payroll deadlines. Administer accurate updates to staff records as dictated by department managers and finance colleagues. Highlighting data quality and compliance issues and escalating where necessary. Support ensuring workforce data is accurate, priority focussed and continues to adapt to the needs of the organisation. To support develop and implementation of solutions that address weaknesses in process. To maintain the documentation for the ESR & Workforce Intelligence Team with regard to definitions, processes and schedules. To provide advice relating to ESR & Workforce Intelligence processes. Supporting the ESR & Workforce Intelligence Team with ad hoc requests. To support the ESR & Workforce Intelligence Teams in the innovation, development, and implementation of systems to ensure measurement of and compliance with internal and external governance and best practice requirements Help develop solutions that provide information using access and other internal databases to ensure compliance measurement. Help develop technical solutions that meet the needs of internal stakeholders. Develop and maintain strong relationships with all internal stakeholders to provide workforce information. Other Duties: To comply with relevant RWT Trust policies and procedures. Contribute to the development of a culture of continuous improvement in order to meet quality, financial, and performance targets. Ensuring that the highest standards of governance and probity are maintained by ensuring all reports work in accordance with the trust policies and procedures. To undertake specific tasks and projects as identified by ESR & Workforce Intelligence team management. Work with third party supplier to raise service requests to resolve ESR performance issues and queries.