Practice Pharmacy Technician

Posting date:	16 March 2026
Salary:	Not specified
Additional salary information:	Negotiable
Hours:	Full time
Closing date:	23 April 2026
Location:	Bury, BL9 0NJ
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A2981-26-0003

Summary

Communication To work closely and collaboratively with other members of the practice management team to achieve high quality, safe and evidence-based patient care consistently across all sites of Tower Family Healthcare To work collaboratively with both clinical and non-clinical staff to deliver seamless care to the patients of Tower Family Healthcare. To work collaboratively with the ICBs Medicines Optimisation Team to support the implementation of medicine related ICB initiatives within the practice. To liaise closely with local community pharmacists, community nurses, care home staff, hospital pharmacists and other care providers, as necessary to ensure accurate exchange of information/clarification of queries regarding medicines. To communicate effectively to a variety of healthcare professional, patient, and community groups. This may involve small group sessions, public speaking or making presentations as appropriate. Confidentiality You shall make yourself aware of Tower Family healthcares policies in relation to compliance with the General Data Protection Regulation and the Data Protection Act in force from time to time and undertake to act in accordance with these. We will collect and process information relating to you in accordance with the privacy notice which is available with our other polices and procedures on Tower Family Healthcares shared drive. You will comply with our relevant policies and procedures when handling the personal data of colleagues or third parties in the course of your employment, including personal data relating to any patient, partner, employee, worker, contractor, client or supplier of Tower Family Healthcare. You will also comply with our Data Protection Policy, Information Governance Policy, and Social Media policy. It is the duty of every employee to: Only access person identifiable information as required in the execution of their duties. Disclose information appropriately, in line with the Data Protection Act 2018. To ensure good quality data by recording, promptly and accurately clinical, and non-clinical information within agreed timescales to the health record or the appropriate clinical or non-clinical information system. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, member practices, staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data. Keep up to date with IG And GDPR legislation Delivering a quality service Recognise and work within own competence and professional code of conduct. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures. Prioritise, organise and manage own workload in a manner that maintains and promotes quality and meets practice expectations. Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation. Participate in the maintenance of quality governance systems and processes across the organisation and its activities. In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate. Evaluate patients response to health care provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Actively participate in the practice significant event procedures. Ensure learning and actions from significant event reviews are implemented and reviewed. Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients safeguarding health procedures and local guidance. Maintain high standards of infection control at all times, protecting patients, self and colleagues. Personal and people development Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice Critically evaluate and review innovations and developments that are relevant to the area of work. Contribute to planning and implementing changes within the area of care and responsibility Contribute to the development of local guidelines, protocols and standards Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments Participate, undertake and support annual staff appraisal. Assess own learning needs and undertake learning as appropriate ensuring clinical portfolio and registration fit for purpose. Team working Understand own role and scope and identify how this may develop over time in communication with the GP Partners and Senior Management. Work as an effective and responsible team member, supporting others and working with the GP Partners and practice team exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Create clear referral mechanisms to meet patient need. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Discuss, highlight and work with the team to create opportunities to improve patient care. Managing information Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information. Understand responsibility of self and others to the practice regarding the Data Protection and Freedom of Information Act. Health, Safety & Security The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, the Infection Control policy and published procedures to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic infection control training. Reporting potential risks identified Conform to health and safety legislation, taking the necessary actions to manage risks and acting as a role model in promoting health, safety and security Attend statutory and mandatory training at the required times to maintain and update skills. Maintain high standards of infection control To ensure the security of the premises, property and self. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Participation in monthly practice learning time initiative. Opportunities for future development across multiple sites. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources